My new/reply/forward buttons are shaded in outlook and won't work

B

Bobdog

Help! My New / Reply / Forward buttons are shaded in outlook and won't work.
I can't send any messages,

Thanks
 
T

Tom [Pepper] Willett

Is it a trial version that has expired?
Is it a new retail version that has not been activated?

: Help! My New / Reply / Forward buttons are shaded in outlook and won't
work.
: I can't send any messages,
:
: Thanks
 
G

Gordon

Bobdog said:
Help! My New / Reply / Forward buttons are shaded in outlook and won't
work.
I can't send any messages,

Thanks


In addition to what Tom said, have you set up an Email account?
 
B

Bobdog

My sofware is activated and my email account is set - up. I can receive the
emails, I just can't respond?
 
M

Milly Staples [MVP - Outlook]

Do you get any error messages? Does test account settings work?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

My sofware is activated and my email account is set - up. I can receive the
emails, I just can't respond?
 
D

Diane Poremsky {MVP}

try recreating the account in your profile.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 

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