My games crash, or dont run

[King-Leo]

HI,

I am currently trying to play Starwars Galaxies(swg)
and Neverwinter nights(nwn). At first i had th eproblem
with swg, was an error like 0xc0000005, so i was looking
to that game to be the problem. But, i have loaded nwn
and had the same problem. i have loaded the most rcent
drivers for m/b and vid. but i have no idea what the
problem is. any help will be apprciated.

 

[Jimmy S.]

Hi Leo,

Please see if the advice in this article applies:
http://support.microsoft.com/?kbid=321637

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| HI,
|
| I am currently trying to play Starwars Galaxies(swg)
| and Neverwinter nights(nwn). At first i had th eproblem
| with swg, was an error like 0xc0000005, so i was looking
| to that game to be the problem. But, i have loaded nwn
| and had the same problem. i have loaded the most rcent
| drivers for m/b and vid. but i have no idea what the
| problem is. any help will be apprciated.

 

[Guest]

same thing for me i thuoght it was my video card but thats not it i can still watch movies

 

[Guest]

umm, no that link didnt really apply to me, i just got
the same error when i tried to run asus update, to flash
my bios, i think it is definately not my hardware, like i
previously thought

-----Original Message-----
Hi Leo,

Please see if the advice in this article applies:
http://support.microsoft.com/?kbid=321637

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

 

[Jimmy S.]

Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies(swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have loaded nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >

 

[Guest]

hello again,

-----Original Message-----
Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:

http://www.pacs-

portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at: http://support.microsoft.com/default.aspx? scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
|
_________________________________________________________
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies (swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have loaded nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >


.

 

[Guest]

hello again,

-----Original Message-----
Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:

http://www.pacs-

portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at: http://support.microsoft.com/default.aspx? scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
|
_________________________________________________________
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies (swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have loaded nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >


.

 

[Guest]

hmm...
ok, i was trying to run internet explorer and got same
error, here is some of what technical info said.
EXCEPTION INFORMATION
CODE: 0xc0000005 FLAGS: 0x00000000
RECORD: 0x0000000000000000 ADDRESS: 0x000000000013dba6

i seem to get that same error for almost everything at
some point.

-----Original Message-----
Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:

http://www.pacs-

portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at: http://support.microsoft.com/default.aspx? scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
|
_________________________________________________________
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies (swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have loaded nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >


.

 

[Guest]

i think i found something on the knowledge base that will
help, its article 330187, but how do i download the fix?
it says i gotta pay for support, thats dumb.

-----Original Message-----
hmm...
ok, i was trying to run internet explorer and got same
error, here is some of what technical info said.
EXCEPTION INFORMATION
CODE: 0xc0000005 FLAGS: 0x00000000
RECORD: 0x0000000000000000 ADDRESS: 0x000000000013dba6

i seem to get that same error for almost everything at
some point.

-----Original Message-----
Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable

it

here:
portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at:

http://housecall.antivirus.com

Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools"

Tab
and run

the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at:

http://support.microsoft.com/default.aspx?

scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do

I
confer any rights.

________________________________________________________ _

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
|
________________________________________________________ _
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies (swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have

loaded

nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >


.

.

 

[Chris H.]

Just follow the instructions, cite the Knowledge Base article, and they
should either send you the file or tell you where to download it - without
charge.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone -

i think i found something on the knowledge base that will
help, its article 330187, but how do i download the fix?
it says i gotta pay for support, thats dumb.

-----Original Message-----
hmm...
ok, i was trying to run internet explorer and got same
error, here is some of what technical info said.
EXCEPTION INFORMATION
CODE: 0xc0000005 FLAGS: 0x00000000
RECORD: 0x0000000000000000 ADDRESS: 0x000000000013dba6

i seem to get that same error for almost everything at
some point.

-----Original Message-----
Hi Leo,

Okay, if the advice in that article didn't help, let's examine
the basics first ...

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable

it

here:
portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at:

http://housecall.antivirus.com

Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools"

Tab
and run

the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:

http://nibblesnbits.tk or Call / Contact

MS Support at:

http://support.microsoft.com/default.aspx?

scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do

I
confer any rights.

________________________________________________________ _

| umm, no that link didnt really apply to me, i just got
| the same error when i tried to run asus update, to flash
| my bios, i think it is definately not my hardware, like i
| previously thought
| >-----Original Message-----
| >Hi Leo,
| >
| >Please see if the advice in this article applies:
| >http://support.microsoft.com/?kbid=321637
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
|
________________________________________________________ _
| >
| > | >| HI,
| >|
| >| I am currently trying to play Starwars Galaxies (swg)
| >| and Neverwinter nights(nwn). At first i had th
| eproblem
| >| with swg, was an error like 0xc0000005, so i was
| looking
| >| to that game to be the problem. But, i have

loaded

nwn
| >| and had the same problem. i have loaded the most rcent
| >| drivers for m/b and vid. but i have no idea what the
| >| problem is. any help will be apprciated.
| >
| >
| >.
| >


.

.