My contacts are not address books

G

Gene Vogt

I used the Window Easy Transfer tool in Vista Ultimate (after installing
Office Pro 2007) to move my files and settings from my old XP machine to my
new Vista machine. All my Outlook settings transferred and were established,
BUT... none of my contact lists are in my address book, and the properties
option to use contact lists as address books is unchecked, and grayed out so
I cannot check it! Adressbook services is loaded.
 
R

Russ Valentine [MVP-Outlook]

You never use WET with Outlook. It creates an Outlook profile that is
corrupt.
Create a new Outlook profile. Use a valid method to migrate your data.
While you are at it, open a support incident with Microsoft. They created
and have not addressed or even acknowledged this problem. They should be
embarrassed.
 

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