"My Computer" hangup

[Jennifer]

Hello,

I recently just upgraded to WinXP Pro at work, and am
having loads of trouble with My Computer. When I try to
access it (whether through the My Computer icon, Windows
Explorer, or opening a document in a program), I get a
huge hang up. A folder icon with a moving flashlight
appears and looks to be searching for all the drives on
the computer, and searches for about 5 minutes before it
recognizes any of the drives on my computer (hard drive,
CD-rom drive, etc). This is an incredibly long hang up
and makes it very difficult to do any work. I have
already installed all the available Windows updates....
does anyone have an idea on how to fix this? Thanks!

 

[Ramesh [MVP]]

Jennifer,

When you click Start and then click My Computer, or when you double-click My Computer on your Windows desktop, Windows may search (a flashlight may appear) for a long time (for example, 5 minutes) before files appear.

Disable the Windows Image Acquisition service.

More Information:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



Hello,

I recently just upgraded to WinXP Pro at work, and am
having loads of trouble with My Computer. When I try to
access it (whether through the My Computer icon, Windows
Explorer, or opening a document in a program), I get a
huge hang up. A folder icon with a moving flashlight
appears and looks to be searching for all the drives on
the computer, and searches for about 5 minutes before it
recognizes any of the drives on my computer (hard drive,
CD-rom drive, etc). This is an incredibly long hang up
and makes it very difficult to do any work. I have
already installed all the available Windows updates....
does anyone have an idea on how to fix this? Thanks!