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Guest
Under Windows XP Home Edition; after connecting an external USB 2.0 external hard drive, the drive does not appear in either “My Computer†or “Disk Managementâ€. The drive is shown in “Device Manager†(as Mass Storage Device). Also, when I plug in the device I am taken though all the step to install a new hardware device. In addition, an icon in the System Tray displays that I can “Safely Remove Hardwareâ€. I made sure that I have all the SP, updated the BIOS (I have a Dell Dimension 2350), and downloaded and install drivers. Any suggestions?