MVPs please help

G

Guest

This is driving me nuts!!! When I use the Sleep function on the computer it shuts off only the Monitors and Drives. I discovered-on accident-by using another logon-profile that it works just fine...proving that it's nothing related to hardware or BIOS. I go back into my profile and it doesn't work again! I can't tell if it's software, divers, windows updates, services or settings used that are causing the problem. Please help!!!
 
S

Shenan Stanley

Valerie said:
This is driving me nuts!!! When I use the Sleep function on the
computer it shuts off only the Monitors and Drives. I discovered-on
accident-by using another logon-profile that it works just
fine...proving that it's nothing related to hardware or BIOS. I go
back into my profile and it doesn't work again! I can't tell if it's
software, divers, windows updates, services or settings used that are
causing the problem. Please help!!!

The easiest solution would be this:

Use the files and settings transfer wizard to export your profile contents
to a safe directory.
Create a new user for yourself.
Log in as that user.
Use the files and settings transfer wizard to import your profile contents.
See if the problem is resolved.

(That's the only way I can think of where you won't lose your 'look &
feel".. Otherwise, just create a new profile.)
 

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