"Multiple_IRP_Complete_Requests" Error causing crashes-USB Content

G

Guest

I run XP Home SP2 with all updates. Machine is HP Pavilion about 6 months
old. Have been experiencing Internet interrupts that interfere with large
file downloads and streaming music play. My ISP, Cox HSI, suggested it might
be NIC card that came with the machine and sent me a Linksys USB-Ethernet
Adapter to use as a workaround. When it runs, it seems to be better. BUT!!!
There is now a USB contention problem--I think--because I get the blue
screen crash, memory dump, etc and the message in the title above.

It occurs when either my HP USB-connected printer is turned on or an
external USB-connected HDD. Things will work for a bit and then crash! If I
have one on and then turn on the other, printer or HDD, crash! virtually
immediately.

I have the latest BIOS upgrade from HP in the machine--The NIC card is the
garden-variety Realtek Ethernet card. Nothing else unusual.

Question: Is the crash business a software problem that anybody has fixed?
There are some vague references to this kind of crash on the Web, and mostly
when HP printers are involved. Is there some setting for IRP maximum in
software that could be tweaked?? I am not an expert but would sure like to
know how to make this USB thing work.

Finally, the Cox people gave me a new NIC and I do have an empty PCI slot.
If there is no obvious software fix, would this make sense, to bypass the old
card and put in the new one?

Thank you for your help. I am really out of my element on this one.
 
R

Roberto

Scholastica said:
I run XP Home SP2 with all updates. Machine is HP Pavilion about 6 months
old. Have been experiencing Internet interrupts that interfere with large
file downloads and streaming music play. My ISP, Cox HSI, suggested it
might
be NIC card that came with the machine and sent me a Linksys USB-Ethernet
Adapter to use as a workaround. When it runs, it seems to be better.
BUT!!!
There is now a USB contention problem--I think--because I get the blue
screen crash, memory dump, etc and the message in the title above.

It occurs when either my HP USB-connected printer is turned on or an
external USB-connected HDD. Things will work for a bit and then crash!
If I
have one on and then turn on the other, printer or HDD, crash! virtually
immediately.

I have the latest BIOS upgrade from HP in the machine--The NIC card is the
garden-variety Realtek Ethernet card. Nothing else unusual.

Question: Is the crash business a software problem that anybody has
fixed?
There are some vague references to this kind of crash on the Web, and
mostly
when HP printers are involved. Is there some setting for IRP maximum in
software that could be tweaked?? I am not an expert but would sure like
to
know how to make this USB thing work.

Finally, the Cox people gave me a new NIC and I do have an empty PCI slot.
If there is no obvious software fix, would this make sense, to bypass the
old
card and put in the new one?

Thank you for your help. I am really out of my element on this one.

You don't mention it but are you using an unpowered USB hub to connect
the NIC, Printer etc ?.
If so this could be the root of your problems, installing a decent
quality PCI NIC should fix it.

rgds
Roberto
 
G

Guest

Yep, it is unpowered! I have had this kind of irritation with my laptop in
the past. I wonder if there is such a thing as an external power supply-USB
Adapter? I will go look. I'm just trying to avoid all the cable removal,
open the box, blah, blah, blah. Just lazy.

But, thank you. I think you've got it.
 
R

Roberto

Scholastica said:
Yep, it is unpowered! I have had this kind of irritation with my laptop
in
the past. I wonder if there is such a thing as an external power
supply-USB
Adapter? I will go look. I'm just trying to avoid all the cable removal,
open the box, blah, blah, blah. Just lazy.

But, thank you. I think you've got it.

Yes powered hubs are available, your problem is likely that printer,
modem etc are exceeding the power output [500mA]

rgds
Roberto
 
G

Guest

so what do I buy? A powered USB hub that plugs into a USB port on the
computer, and then the adapter into the hub?

The printer, the externla HDD both have power supplies--how much can they
draw from the USB buss?? The only other connection is the receiver for the
mouse and keyboard, which are wireless, and again I think the power
requirements to the buss much be very small.

I need a little more guidance on this, please.

--
Thank you for your help,

Scholastica



Roberto said:
Scholastica said:
Yep, it is unpowered! I have had this kind of irritation with my laptop
in
the past. I wonder if there is such a thing as an external power
supply-USB
Adapter? I will go look. I'm just trying to avoid all the cable removal,
open the box, blah, blah, blah. Just lazy.

But, thank you. I think you've got it.

Yes powered hubs are available, your problem is likely that printer,
modem etc are exceeding the power output [500mA]

rgds
Roberto
 
R

Roberto

Scholastica said:
so what do I buy? A powered USB hub that plugs into a USB port on the
computer, and then the adapter into the hub?

The printer, the externla HDD both have power supplies--how much can they
draw from the USB buss?? The only other connection is the receiver for
the
mouse and keyboard, which are wireless, and again I think the power
requirements to the buss much be very small.

I need a little more guidance on this, please.

Purchase a four port powered hub, plug it into one of the ports on
front/back of your tower then connect your devices into it.
You can also utilise the other port if you wish, but one device per
port.
see here for the specs http://www.measurementcomputing.com/pdfs/usb-tc.pdf

rgds
Roberto
 

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