Multiple Problems with XP Home IE 6

[Kim]

I'm being bombarded with pop-up adds, programs are being
downloaded to my desktop top without my knowledge, I don't
know how to get rid of them. Every time I open IE a error
message comes up and it shuts down. When I try to open
HPSupport McAfee says it's a suspicious script. I did a
virus scan it came up clean, I tried repeatedly to do a
system restore but it kept stating the date or restore
point I chose was no good. I only have a few months left
on my warrenty and I'm compleatly at a loss for whats
happening. Any help would be greatly appreciated.

Kim

 

[Robert]

I'm being bombarded with pop-up adds, programs are being
downloaded to my desktop top without my knowledge, I don't
know how to get rid of them. Every time I open IE a error
message comes up and it shuts down. When I try to open
HPSupport McAfee says it's a suspicious script. I did a
virus scan it came up clean, I tried repeatedly to do a
system restore but it kept stating the date or restore
point I chose was no good. I only have a few months left
on my warrenty and I'm compleatly at a loss for whats
happening. Any help would be greatly appreciated.

Kim

_______________

Hi, Kim!
1) Go to http://www3.ca.com/virusinfo/virusscan.aspx for a virus scan.
Go to http://www3.ca.com/Solutions/Collateral.asp?CID=40387 for a
cleaning utility.

2) go to http://www.mvps.org/winhelp2002/unwanted.htm for more detailed
information.

3) go to http://www.mvps.org/winhelp2002/nopopups.htm for more detailed
information.

4) go to http://www.mvps.org/winhelp2002/security.htm for more detailed
information.

5) Switch the Windows XP firewall on or get the ZoneAlarm freeware
firewall (http://www.zonelabs.com) or the free Kerio firewall
(http://www.kerio.com/kpf_home.html)

6) You might try to do a repair install of Windows XP. Go to
http://www.michaelstevenstech.com/XPrepairinstall.htm for details.

6) You might be better off making a clean reinstall of Windows XP. Go
to http://michaelstevenstech.com/cleanxpinstall.html for details.

 

[Kimberly]

Wow,
Thank You.

_______________

Hi, Kim!
1) Go to http://www3.ca.com/virusinfo/virusscan.aspx for a virus scan.
Go to http://www3.ca.com/Solutions/Collateral.asp?CID=40387 for a
cleaning utility.

2) go to http://www.mvps.org/winhelp2002/unwanted.htm for more detailed
information.

3) go to http://www.mvps.org/winhelp2002/nopopups.htm for more detailed
information.

4) go to http://www.mvps.org/winhelp2002/security.htm for more detailed
information.

5) Switch the Windows XP firewall on or get the ZoneAlarm freeware
firewall (http://www.zonelabs.com) or the free Kerio firewall
(http://www.kerio.com/kpf_home.html)

6) You might try to do a repair install of Windows XP. Go to
http://www.michaelstevenstech.com/XPrepairinstall.htm for details.

6) You might be better off making a clean reinstall of Windows XP. Go
to http://michaelstevenstech.com/cleanxpinstall.html for details.