Multimedia audio controller

[ContessaB]

I'm having a problem where I have no sound due to the fact that I deleted it
by mistake when I cleaned up some items on my PC- the multimedia audio
controller has a yellow question mark next to it - Can someone
help me out please? Thank you!

Details of my PC:
I have an HP 512n.
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

 

[Claymore]

I'm having a problem where I have no sound due to the fact that I deleted it
by mistake when I cleaned up some items on my PC- the multimedia audio
controller has a yellow question mark next to it -  Can someone
help me out please? Thank you!

Details of my PC:
I have an HP 512n.
Operating System   System Model
Windows XP Home Edition Service Pack 2 (build 2600)
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Hello Contessa,

You could try re-installing your audio drivers from here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07165&lc=en&cc=us&dlc=en&product=83452#

 

[Brian A.]

I'm having a problem where I have no sound due to the fact that I deleted it
by mistake when I cleaned up some items on my PC- the multimedia audio
controller has a yellow question mark next to it - Can someone
help me out please? Thank you!

Details of my PC:
I have an HP 512n.
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600)
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

Contessa,

Your Pavilion 512n should have a software/driver recovery program installed. For
information on software/driver recovery see:
HP and Compaq Desktop PCs - Using Application Recovery (Windows 9x, Me, and XP)
http://h10025.www1.hp.com/ewfrf/wc/...cc=us&dlc=en&product=83452&rule=44175&lang=en


--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[ContessaB]

The option restore my sound driver wasn't available with this link. I
searched the other things on the page and didn't see the driver I needed. Do
you have anything else I could try?

 

[ContessaB]

Brian A.

I don't see where the software/driver recovery program is on my PC as the
instructions are for a Compaq computer and I have an HP. Do you have any
other options? Thanks so much!

 

[Claymore]

Brian A.

I don't see where the software/driver recovery program is on my PC as the
instructions are for a Compaq computer and I have an HP. Do you have any
other options? Thanks so much!
--
contessabrady







- Show quoted text -

Hello again, Contessa

I checked the site like you said, and right - everything except an
audio driver.

If you don't have a CD with drivers supplied, or they're not in a
folder on your computer (hidden?), then try this:

Download the freeware system info utility Everest here:

http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml

Install and run it. You should be able to see your sound card listed.
Look in Computer => Summary and then scroll down on the right to
Multimedia. It will give you the name and model, etc. (e.g. VIA
AC'97). Write this down.
There may also be a clickable link (in blue and then green) to the
manufacturer's website where you may find the correct driver.

You can also use Microsoft's built-in system info tool by going to
Start => Run and typing in "msinfo32" {without the quotes}.
Go to Components => Multimedia => Sound Device
Check the specs there too.

 

[Brian A.]

Brian A.

I don't see where the software/driver recovery program is on my PC as the
instructions are for a Compaq computer and I have an HP. Do you have any
other options? Thanks so much!

Contessa,

Although the page uses both Compaq/HP names and graphics, it clearly states at the
top of the page above figure 1:
<quote>
This document applies to HP desktop PCs that shipped with Windows 95, 98, Me, and XP.
This document explains how to restore an original software program or driver using
the HP application recovery process.
</quote>

Also if you look on the left of the page at the top of the menu it states your HP
model. HP bought out Compaq many years ago and they've been mixing them together in
their help and support.

See if this link helps:
http://h10025.www1.hp.com/ewfrf/wc/...lc=en&product=83452&lang=en&docname=c00834921



--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

86 my link in the response, I see it is for Vista.

--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[ContessaB]

It didn't work, but thanks for your help anyway!