MSN Messenger 6.1 Webcam

[Ann Ruddock]

Hi - Trying to use a either of 2 USB webcams (ICam320 or CoolI@Cam) with MSN
Messenger 6.1.

Recipient cannot see video - only black screen. All drivers are current,
both cams work ok. No known firewall issues, DirectX9 and current XP SP
installed.

Any ideas?
Thanks!!!

Paul

 

[Jonathan Kay [MVP]]

Greetings Paul,

There are actually two different video functions within MSN Messenger 6.1. The first, the
"Webcam" function, which is tested by the "Web Camera Settings" dialog, basically supports
"Webcam"s only. It does not support DV cameras, or video card inputs. The second, the
"Video Conference" function, which is tested by the Audio/Video Tuning Wizard, supports most
devices including DV cameras and video card inputs and uses the same functionality as Windows
Messenger does.

As such, does your camera work when you go through the Audio/Video Tuning Wizard (click the
Tools menu, then Audio/Video Tuning Wizard)? If so, simply click the Actions menu, then
"Video Conference" option instead. Note that both sides will need to be using Windows XP in
order for this to work.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Ann Ruddock]

Thanks for the response, Jonathan. As you mentioned, the camera checks out
fine in A/V tuning, just not in the webcam function. Unfortunately, the
person at the other end uses W2000 so cannot enter a video conference. As a
workaround, we are using Yahoo Messenger where everything seems OK. Could it
be a resource issue under Messenger? Incidentally, using W2000 with 6.1, the
webcam functions ok.

regards

Paul

 

[Guest]

I have found using windows messenger instead of msn messenger solved the problem, it will sort out any DV cam.

 

[Paul Ruddock]

Yeah, tried that, and Yahoo works OK too. Not really a problem but curious
as to why it should be the case. As far as I can tell it is a MSN 6.1 issue.

I have found using windows messenger instead of msn messenger solved the

problem, it will sort out any DV cam.

 

[Greg]

Try to go to control panel - network settings and right click on your
connection - select properties. Uncheck the QoS Packet Scheduler and
reboot. See if that fixes it. I was having an audio/video issue and saw a
MSFT guy give that suggestion out and it fixed my problem. Good luck.

Greg