MSN 6.1: You need latest version

[John]

I'm having a problem with MSN 6.1. Webcam and chat is working ok, but when
asking for Remote Assitance, etc, it says that I do not have the latest
version, and provides a link to a site with "Windows Messenger 4.7 for XP":

Your invitation was not sent because you need the latest version of
Windows Messenger to use the Remote Assistance feature. Please go to the
Windows Messenger update site to install the latest version.

Do I have to install this version too!? Going to Windows Update also suggest
me to install Windows Messenger 4.7..

 

[Jonathan Kay [MVP]]

Greetings John,

In order to use Remote Assistance with MSN Messenger 6, Windows Messenger *must* be
installed. You can find it here:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[J.Rollins]

This link points to version 5.0. Are you saying that we would need version
5.0 for remote assistance to work. I have two XP machines both loaded with
version 6.1 and when I try asking for remote assistance I receive that same
error.

 

[J.Rollins]

I just found my error. I was confusing Windows messenger with MSN
messenger. Works now.

 

[Jonathan Kay [MVP]]

Hi,

Yes -- just to clarify, any *recent* version of Windows Messenger should work (you don't
specifically need Windows Messenger 5).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com