MSIexec.exe

[Elton Seng Yan Thung]

Dear all,
We encouter problem when we supporting Windows XP PC. Your help is
needed. The problem is regarding about MSIEXEC.EXE
Due to some virus attack problem, windows installer disappeared from the
services list. We have found some work around from the web that instruct to
modify some of the registry file and unregister/regserver MSIEXEC.EXE.
After restarting PC, we did see windows installer in the service list
and it is under Manual status. We thought the problem is solved. The user
requested to install Hotspring PDA software, the real problem begun. During
the installation of the PDA software, an error message appear "Error -1607:
Unable to Install InstallShield Scripting Run Time" . We restarted the
Windows XP and found that the Windows installer disapear from the services
list again.
We really don't understand why it will disapear. Could it be msiexec.exe
curropted or some other problem? We really want to find out what is the
caused and what is the solution. Please help.

thanks

 

[Tom Porterfield]

Dear all,
We encouter problem when we supporting Windows XP PC. Your help is
needed. The problem is regarding about MSIEXEC.EXE
Due to some virus attack problem, windows installer disappeared from the
services list. We have found some work around from the web that instruct to
modify some of the registry file and unregister/regserver MSIEXEC.EXE.
After restarting PC, we did see windows installer in the service list
and it is under Manual status. We thought the problem is solved. The user
requested to install Hotspring PDA software, the real problem begun. During
the installation of the PDA software, an error message appear "Error -1607:
Unable to Install InstallShield Scripting Run Time" . We restarted the
Windows XP and found that the Windows installer disapear from the services
list again.
We really don't understand why it will disapear. Could it be msiexec.exe
curropted or some other problem? We really want to find out what is the
caused and what is the solution. Please help.

See if these articles helps:

http://consumer.installshield.com/kb.asp?id=Q108340
http://support.installshield.com/kb/view.asp?articleid=Q107094
http://support.installshield.com/kb/view.asp?articleid=Q107070

And this:

1607 - Unable to install InstallShield Scripting Runtime - Run the
InstallScript engine installer ISScript.msi by itself, and check for any
errors returned.
--
Tom Porterfield
MS-MVP MCE
http://support.telop.org

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