Dagarth said:
I created a MSI package and installed it on several XP Pro Sp1 and Sp2
machines. Now, whenever a user opens IE or clicks on a folder in explorer,
or opens help, etc. the MSi package tries to reinstall.
We let it completely install itself, and right afterward, it tries to do it
again... over and over. We can't uninstall it, because it tries to remove a
.NET file that is in use by the OS.
Any ideas on how to fix this thing?
Thanks for any help...
Hi
Most likely it is Windows Installer doing an on-demand installation...
See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
To access the Application Log in the Event viewer,
run the following command from Start/Run:
eventvwr.msc
If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):
If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).
It will remove all Windows Installer entries for a product key that you feed
it with.
Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.
Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp
this is what you should run:
msizap T {product code}
an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}
Alternatively, for a more user friendly interface to MSIZAP.EXE ,
take a look at this article:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301