MSHTML.DLL & KERNEL32.DLL ERRORS ONLY ON E-BAY

G

Guest

I am running 98se, IE v:6.0.2800.1106 with update versions; SP1; Q837009;
Q313829; Q816506; Q889293. I also run Spybot S & D, Adware, Norton
Anti-Virus, and Gator and I am on a network of 2 computers, the second
computer has no problems.
My problem is only on E-Bay.com when I am signed in (no problem if I do not
sign in).
When I click on anything that requires the window to change I get the
following error and IE closes:
EXPLORER caused an invalid page fault in
module MSHTML.DLL at 0167:6368fc0b.
Registers:
EAX=020832c0 CS=0167 EIP=6368fc0b EFLGS=00010206
EBX=00000000 SS=016f ESP=01c8f6b0 EBP=01c8f720
ECX=0065002f DS=016f ESI=020826b0 FS=3f07
EDX=01c8f603 ES=016f EDI=02082798 GS=0000
Bytes at CS:EIP:
ff 51 08 89 9e b8 00 00 00 8d be 04 01 00 00 8b
Stack dump:
020832c0 00000000 020826b0 00000000 6358473e 00000000 00000000 63619507
020826b0 00000000 020827c0 636194b5 020826b0 635d3e36 020826c0 635f5127

If I return to E-Bay I get the following error message and once again IE
closes:
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0167:bff7b9f5.
Registers:
EAX=11009423 CS=0167 EIP=bff7b9f5 EFLGS=00010202
EBX=008dff88 SS=016f ESP=008a0000 EBP=008a0024
ECX=11009423 DS=016f ESI=00000001 FS=48a7
EDX=00000001 ES=016f EDI=817789c0 GS=0000
Bytes at CS:EIP:
56 57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7
Stack dump:
008dff88 11009423 00000001 008dff88 11009423 008a1df8 bffc05b4 bff79250
ffffffff 008a1e08 bff7ce23 11009423 00000001 1100ad8f 11009423 008a1e30

If I do not restart my computer I keep getting the Kernel32 errors, if I
restart I get the Mshtml error 1st then the Kernel 32 error.
 
D

Don Varnau

Hi,
Another program is probably causing this. Try disabling Gator,
privacy/security programs, toolbars and other add-ons for IE, ad-blockers,
etc. One of them may be causing this.

Add CWShredder to your anti-spyware toolkit. Look for the CWShredder link at
http://www.aumha.org/a/parasite.htm

Many other possibilities at
http://inetexplorer.mvps.org/answers.htm#mshtml
http://inetexplorer.mvps.org/answers_7.htm#mshtml

http://www.colba.net/~hlebo49/erriexpl.htm#ERRKERNEL32.DLL
http://aumha.org/win4/a/kernel32.php

Hope this helps,
Don
[MS MVP- IE/OE]
 

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