HELP

J

Jamie Pope

I keep getting this message everytime I try to bring up
Internet explorer or my settings on my computer...can
someone HELP me PLZZZZZZZz

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0167:bff9dfff.
Registers:
EAX=00000000 CS=0167 EIP=bff9dfff EFLGS=00000246
EBX=81864964 SS=016f ESP=0110f888 EBP=00000000
ECX=0000016f DS=016f ESI=00000001 FS=0e6f
EDX=0110fa28 ES=016f EDI=bffca060 GS=0000
Bytes at CS:EIP:
cc a1 e0 9c fc bf 8b 00 66 64 f7 05 1c 00 00 00
Stack dump:
02370000 818649a8 7ffce5a4 00000000 8187937c d6157b70
81864964 bff81627 818a5c94 00000000 818a5c96 d6157b70
bff7186d 88c8657f 00000000 2c3f88c8
 
F

Frank Saunders, MS-MVP

Jamie Pope said:
I keep getting this message everytime I try to bring up
Internet explorer or my settings on my computer...can
someone HELP me PLZZZZZZZz

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0167:bff9dfff.
Registers:
EAX=00000000 CS=0167 EIP=bff9dfff EFLGS=00000246
EBX=81864964 SS=016f ESP=0110f888 EBP=00000000
ECX=0000016f DS=016f ESI=00000001 FS=0e6f
EDX=0110fa28 ES=016f EDI=bffca060 GS=0000
Bytes at CS:EIP:
cc a1 e0 9c fc bf 8b 00 66 64 f7 05 1c 00 00 00
Stack dump:
02370000 818649a8 7ffce5a4 00000000 8187937c d6157b70
81864964 bff81627 818a5c94 00000000 818a5c96 d6157b70
bff7186d 88c8657f 00000000 2c3f88c8

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
H

H Leboeuf

Hope this will solve your problem. If so please give us some feed back to
that we can help others.

From: "Manlio Laschena" <>
Subject: Re: OE at 197:BFF9DFFF
Date: October 8, 2003 2:42 PM

Followup to msg on Fri, 03 Oct 2003 14:13:33 GMT, Manlio Laschena
<[email protected]> :
(Original msg on bottom)

It seems to be solved !

Through Windows Update I downloaded and installed a revision of
DiretcX 9 , the b, and from then on I had no other crashes with the
"error 0E at 0197:BFF9DFFF".
Now are three days and I start thinking it could be solved !
Of course I have no double check, neither I want ... go back.
Anyhow for the sake of others !

Best Regards
Manlio
 

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