MS Voice Command 1.6 - Button assignment bug - Windows Mobile 5

G

Guest

I am having a problem with SM Voice Command installed on a AudioVox Verizon
VX6700. Button 5 should have a primary (press) and secondary function (press
and hold). The program functions fine on button 5 until one needs to perform
a reset (or if you do a soft reset at installation, the problem is instantly
apparent.) Upon performing a reset, the primary function (press) of Button 5
is eradicated and no longer functions. Instead, only the secondary function
works. In other words, when you press once, the program assigned to "press
and hold" engages. And the program assigned to "press" (in this case Voice
Command) on button 5 doesn't engage. This only happens when Voice Command is
installed. Clearly it is an issue with the Voice Command ver. 1.6 When do
you anticipate having a fix for this problem?

In addition to destroying the normal primary function of button 5, all
functions of the 6700 seem to be more sluggish after this reset, so it
pervades more than the button function.

More information - Uninstalling Voice Command does not restore normal
function of the buttons. Only reinstalling the operating system will allow
the primary (press) and secondary (press and hold) functions to correctly
work again.

I would appreciate a response from you
 
B

Bob I

This is a peer-to-peer user support group. If you really want technical
support on this issue you will need to contact Microsoft directly, we
are all just volunteers here.
 
R

Rock

Kris said:
I am having a problem with SM Voice Command installed on a AudioVox Verizon
VX6700. Button 5 should have a primary (press) and secondary function
(press
and hold). The program functions fine on button 5 until one needs to
perform
a reset (or if you do a soft reset at installation, the problem is
instantly
apparent.) Upon performing a reset, the primary function (press) of Button
5
is eradicated and no longer functions. Instead, only the secondary
function
works. In other words, when you press once, the program assigned to "press
and hold" engages. And the program assigned to "press" (in this case Voice
Command) on button 5 doesn't engage. This only happens when Voice Command
is
installed. Clearly it is an issue with the Voice Command ver. 1.6 When do
you anticipate having a fix for this problem?

In addition to destroying the normal primary function of button 5, all
functions of the 6700 seem to be more sluggish after this reset, so it
pervades more than the button function.

More information - Uninstalling Voice Command does not restore normal
function of the buttons. Only reinstalling the operating system will allow
the primary (press) and secondary (press and hold) functions to correctly
work again.

I would appreciate a response from you

You're not talking to MS here. This is a peer to peer newsgroup. All the
posters here are volunteers. Also this newsgroup is focused on questions
about the XP operating system, not other MS programs that run on it. Here
is a link for tech support for MS Voice Command.

http://www.microsoft.com/windowsmobile/voicecommand/support.mspx
 

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