MS and Norton/Symantec Do Not "See" Internet Explorer 6.0 on My PC

G

Guest

Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year (just
moved to 1.5), but long ago installed IE 6.0 (probably as part of my SP1 over
a year ago and obviously as par of SP2...a click on "About" in IE proves it's
there and it's 6.0)... I still use IE now and then by choice, but I now
realize I need it and it alone for some operations.

The first major time I was told in a dialogue box (from Windows? NS?) I
definitely couldn't do something because my computer didn't have IE 5.0 or
above was when I wanted to download Windows SP2 (I ended up paying the
shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet Security
2006 (disabled Windows firewall per Symantec tech's advice, BTW)...I can't
recall the exact instance, but the Symantec [server's not the right
word....site?)] refused to send me a needed patch because, basically...though
these are not the exact words in the dialogue box that comes up..."my
computer didn't have IE 5.0 or higher.[so] please installInternet Explorer
6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a dialogue
box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?

Thanks for all your help on two previous questions...If anyone can help,
I'll read the input and send thanks again tomorrow a.m.

Good night with great gratitude,
Dan
 
E

Enkidu

IQubed168 said:
Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year
(just moved to 1.5), but long ago installed IE 6.0 (probably as part
of my SP1 over a year ago and obviously as par of SP2...a click on
"About" in IE proves it's there and it's 6.0)... I still use IE now
and then by choice, but I now realize I need it and it alone for some
operations.

The first major time I was told in a dialogue box (from Windows?
NS?) I definitely couldn't do something because my computer didn't
have IE 5.0 or above was when I wanted to download Windows SP2 (I
ended up paying the shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet
Security 2006 (disabled Windows firewall per Symantec tech's advice,
BTW)...I can't recall the exact instance, but the Symantec [server's
not the right word....site?)] refused to send me a needed patch
because, basically...though these are not the exact words in the
dialogue box that comes up..."my computer didn't have IE 5.0 or
higher.[so] please installInternet Explorer 6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a
dialogue box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?
If you think about it, you will see that you are sending requests and
receiving responses using Firefox. The remote site checks the headers
and sees that you are using Firefox and sends you that message. The
remote site cannot check what's on your computer (we'd hope!) and there
is no easy way for Firefox to check that IE is on your machine (and
again, we'd hope that it couldn't!)

One way round it is to Start==>Run==>Iexplore. This will start Internet
Explorer and you can then go to those sites and do you downloads/upgrades.

Cheers,

Cliff
 
W

Wesley Vogel

Start | Run | Type: inetcpl.cpl | Click OK | Programs tab |
Reset Web Settings button | Click Apply | Click OK

[[Click this to reset the default Internet Explorer settings for your home
and search pages, and prompt to make Internet Explorer your default browser.
Note: This only resets these settings if you have installed another Web
browser after installing Internet Explorer and Internet Tools, and that
browser has changed the default settings.]]

You may also want to check:
Internet Explorer should check to see whether it is the default browser

[[Specifies whether you want Internet Explorer to remain your default
Internet browser, even if you install additional Internet browsing software.
When this check box is selected, each time Internet Explorer starts it
checks to make sure it is still registered as the default Internet browser.
If another program is registered as the default browser, Internet Explorer
asks whether you want to restore Internet Explorer as your default
browser.]]

Also see...
Setting Internet Explorer as the default browser - Windows 9x/2000/XP
http://windowsxp.mvps.org/IEFAQ.htm#defbrowser

Set Internet Explorer as the default browser in Windows XP SP1 and above
http://www.winxptutor.com/iedefault.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
IQubed168 said:
Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year
(just moved to 1.5), but long ago installed IE 6.0 (probably as part of
my SP1 over a year ago and obviously as par of SP2...a click on "About"
in IE proves it's there and it's 6.0)... I still use IE now and then by
choice, but I now realize I need it and it alone for some operations.

The first major time I was told in a dialogue box (from Windows? NS?) I
definitely couldn't do something because my computer didn't have IE 5.0 or
above was when I wanted to download Windows SP2 (I ended up paying the
shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet
Security 2006 (disabled Windows firewall per Symantec tech's advice,
BTW)...I can't recall the exact instance, but the Symantec [server's not
the right word....site?)] refused to send me a needed patch because,
basically...though these are not the exact words in the dialogue box
that comes up..."my computer didn't have IE 5.0 or higher.[so] please
installInternet Explorer
6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a dialogue
box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?

Thanks for all your help on two previous questions...If anyone can help,
I'll read the input and send thanks again tomorrow a.m.

Good night with great gratitude,
Dan
 
G

Guest

Wesley Vogel said:
Start | Run | Type: inetcpl.cpl | Click OK | Programs tab |
Reset Web Settings button | Click Apply | Click OK

[[Click this to reset the default Internet Explorer settings for your home
and search pages, and prompt to make Internet Explorer your default browser.
Note: This only resets these settings if you have installed another Web
browser after installing Internet Explorer and Internet Tools, and that
browser has changed the default settings.]]

You may also want to check:
 Internet Explorer should check to see whether it is the default browser

[[Specifies whether you want Internet Explorer to remain your default
Internet browser, even if you install additional Internet browsing software.
When this check box is selected, each time Internet Explorer starts it
checks to make sure it is still registered as the default Internet browser.
If another program is registered as the default browser, Internet Explorer
asks whether you want to restore Internet Explorer as your default
browser.]]

Also see...
Setting Internet Explorer as the default browser - Windows 9x/2000/XP
http://windowsxp.mvps.org/IEFAQ.htm#defbrowser

Set Internet Explorer as the default browser in Windows XP SP1 and above
http://www.winxptutor.com/iedefault.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
IQubed168 said:
Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year
(just moved to 1.5), but long ago installed IE 6.0 (probably as part of
my SP1 over a year ago and obviously as par of SP2...a click on "About"
in IE proves it's there and it's 6.0)... I still use IE now and then by
choice, but I now realize I need it and it alone for some operations.

The first major time I was told in a dialogue box (from Windows? NS?) I
definitely couldn't do something because my computer didn't have IE 5.0 or
above was when I wanted to download Windows SP2 (I ended up paying the
shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet
Security 2006 (disabled Windows firewall per Symantec tech's advice,
BTW)...I can't recall the exact instance, but the Symantec [server's not
the right word....site?)] refused to send me a needed patch because,
basically...though these are not the exact words in the dialogue box
that comes up..."my computer didn't have IE 5.0 or higher.[so] please
installInternet Explorer
6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a dialogue
box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?

Thanks for all your help on two previous questions...If anyone can help,
I'll read the input and send thanks again tomorrow a.m.

Good night with great gratitude,
Dan

Quadruple "Thank-You's" to you, Wes...

Heading off to see my stepdad in am (just emerging from open-heart surgery)
so won't be my usual prolix self...

Out of respect to your wonderful community of wise, kind and generous
MS-associated mentors, I'll give IE anither chance as my main browser...Hear
MS is coming out with "The IE Answer" to Firefox's innovations in the
reasonably near future.

Enjoy the rest of the weekend...With every step, the pieces of my computer
knowledge are coming together in a way that makes it easier to figure out
this stuff myself, but I made great strides with your counsel.

Even with research and growing knbowledge, I'm sure I'll have reason to post
at some point before too long...At least I'll ask smarter questions thanks to
you and your team writ large...

Take care,
Dan
 
G

Guest

Enkidu said:
IQubed168 said:
Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year
(just moved to 1.5), but long ago installed IE 6.0 (probably as part
of my SP1 over a year ago and obviously as par of SP2...a click on
"About" in IE proves it's there and it's 6.0)... I still use IE now
and then by choice, but I now realize I need it and it alone for some
operations.

The first major time I was told in a dialogue box (from Windows?
NS?) I definitely couldn't do something because my computer didn't
have IE 5.0 or above was when I wanted to download Windows SP2 (I
ended up paying the shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet
Security 2006 (disabled Windows firewall per Symantec tech's advice,
BTW)...I can't recall the exact instance, but the Symantec [server's
not the right word....site?)] refused to send me a needed patch
because, basically...though these are not the exact words in the
dialogue box that comes up..."my computer didn't have IE 5.0 or
higher.[so] please installInternet Explorer 6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a
dialogue box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?
If you think about it, you will see that you are sending requests and
receiving responses using Firefox. The remote site checks the headers
and sees that you are using Firefox and sends you that message. The
remote site cannot check what's on your computer (we'd hope!) and there
is no easy way for Firefox to check that IE is on your machine (and
again, we'd hope that it couldn't!)

One way round it is to Start==>Run==>Iexplore. This will start Internet
Explorer and you can then go to those sites and do you downloads/upgrades.

Cheers,

Cliff

Makes great sense to me...Now...Amazing what a little smart perspective will
do for an old computer neophyte...Thank you very much for your time and
thinking...

Out of respect to your wonderful community of wise, kind and generous
MS-associated mentors, I'll give IE another chance as my main browser...

Hear MS is coming out with "The IE Answer" to Firefox's innovations in the
reasonably near future....

You folks customize your IE yourself I'm sure, but the Firefox extensions
portfolio give us dummies a chance to download them pre-fab..plus once I
tabbed...and learned to download an entire tab portfolio...like a few key
newsgroups and key instructions on writing questions last night, for instance
....it's difficult to go back...but the new IE will have that in spades, I'm
sure...

Thanks again, Cliff...Enjoy the rest of the weekend...

Dan
 
W

Wesley Vogel

Keep having fun, Dan.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
IQubed168 said:
Wesley Vogel said:
Start | Run | Type: inetcpl.cpl | Click OK | Programs tab |
Reset Web Settings button | Click Apply | Click OK

[[Click this to reset the default Internet Explorer settings for your
home and search pages, and prompt to make Internet Explorer your default
browser. Note: This only resets these settings if you have installed
another Web browser after installing Internet Explorer and Internet
Tools, and that browser has changed the default settings.]]

You may also want to check:
 Internet Explorer should check to see whether it is the default
browser

[[Specifies whether you want Internet Explorer to remain your default
Internet browser, even if you install additional Internet browsing
software. When this check box is selected, each time Internet Explorer
starts it checks to make sure it is still registered as the default
Internet browser. If another program is registered as the default
browser, Internet Explorer asks whether you want to restore Internet
Explorer as your default browser.]]

Also see...
Setting Internet Explorer as the default browser - Windows 9x/2000/XP
http://windowsxp.mvps.org/IEFAQ.htm#defbrowser

Set Internet Explorer as the default browser in Windows XP SP1 and above
http://www.winxptutor.com/iedefault.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
IQubed168 said:
Microsoft & Norton Can't See IE 6.0 on my PC -

As background, I've used Firefox as my main browser for about a year
(just moved to 1.5), but long ago installed IE 6.0 (probably as part of
my SP1 over a year ago and obviously as par of SP2...a click on "About"
in IE proves it's there and it's 6.0)... I still use IE now and then by
choice, but I now realize I need it and it alone for some operations.

The first major time I was told in a dialogue box (from Windows? NS?) I
definitely couldn't do something because my computer didn't have IE 5.0
or above was when I wanted to download Windows SP2 (I ended up paying
the shipping to get a CD-ROM)...

I also just upgraded from Norton Anti-Virus 2005 to Norton Internet
Security 2006 (disabled Windows firewall per Symantec tech's advice,
BTW)...I can't recall the exact instance, but the Symantec [server's not
the right word....site?)] refused to send me a needed patch because,
basically...though these are not the exact words in the dialogue box
that comes up..."my computer didn't have IE 5.0 or higher.[so] please
installInternet Explorer
6.0.

Finally, when I tried to download IE 6.0 itself from MS, I got a
dialogue box saying I already it on my PC so it wouldn't download.

Why can't MS and others "see" my Internet Explorer 6.0?

Thanks for all your help on two previous questions...If anyone can help,
I'll read the input and send thanks again tomorrow a.m.

Good night with great gratitude,
Dan

Quadruple "Thank-You's" to you, Wes...

Heading off to see my stepdad in am (just emerging from open-heart
surgery) so won't be my usual prolix self...

Out of respect to your wonderful community of wise, kind and generous
MS-associated mentors, I'll give IE anither chance as my main
browser...Hear MS is coming out with "The IE Answer" to Firefox's
innovations in the reasonably near future.

Enjoy the rest of the weekend...With every step, the pieces of my computer
knowledge are coming together in a way that makes it easier to figure out
this stuff myself, but I made great strides with your counsel.

Even with research and growing knbowledge, I'm sure I'll have reason to
post at some point before too long...At least I'll ask smarter questions
thanks to you and your team writ large...

Take care,
Dan
 

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