movie goes black when playing

F

frostin

i have office 2003 on vista. i insert a movie file onto the slide and use the
play 'on click' option. the movie plays when i click it but only the sound
plays; there is no visual, it just is black the whole time. how do i fix
this? the same thing happens when i tried over avi files.
 
L

Lucy Thomson

Hi Frostin

Make sure the powerpoint file & the movie file are in the same folder and
also make sure that the folder has a short file path (e.g. C:\my
presentation rather than in your My Documents which is C:\Documents and
Settings\<username>\My Documents\My Presentation). If you move the ppt &
movie you will need to re-insert.

If that doesn't help, have a read of Austin's great tutorial:
http://www.playsforcertain.com/tutorial.htm

Lucy
 
R

Randy

I tried BOTH these solutions (I have Office 2003 on XP) and neither one
worked. I still get the sound of the movie, but a black screen. Help!
 
A

Austin Myers

Randy,

Not a hardware issue. PPT has a known bug in that if the path to the media
is to long you get exactly what you are seeing. Solution:

Create a folder with a short path (C:\presentation)
Copy your existing presentation to it.
Copy the media file to it
Open the presentation
Delete the media file from it
Re-Insert the media file using the copy that is IN the folder with the
presentation.

Should be good to go.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCPro, PFCMedia and PFCExpress
www.playsforcertain.com
 

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