Money 2006 "A communication error has occured...."

[Guest]

I recently upgraded from Money 2002 to Money 2006 Deluxe. When trying to
open my Money 2002 Backup file, I get "A communication error has occured.
Please try your call again"

-Then Money crashes completely and sends an error report to Microsoft.

The Event Viewer states :
================
The description for Event ID ( 1000 ) in Source ( Microsoft Money Error
Reporting ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information is
part of the event: msmoney.exe, 15.0.0.513, unknown, 0.0.0.0, 00000000.

 

[Tom Porterfield]

I recently upgraded from Money 2002 to Money 2006 Deluxe. When trying to
open my Money 2002 Backup file, I get "A communication error has occured.
Please try your call again"

-Then Money crashes completely and sends an error report to Microsoft.

The Event Viewer states :
================
The description for Event ID ( 1000 ) in Source ( Microsoft Money Error
Reporting ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information is
part of the event: msmoney.exe, 15.0.0.513, unknown, 0.0.0.0, 00000000.

I suggest you post this in
news://msnews.microsoft.com/microsoft.public.money.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[R. McCarty]

Actually, the crash report is a function of Windows XP not Money.

Anyway - With any newly installed application it's always best to
use the programs update facility or go to the website and download
and install any patches or updates.

I would visit the Money Support Center as a starting point for
resolving your issue:
http://support.microsoft.com/ph/870