Moisture under glass

[John Vanini]

I have a Canoscan 8000F which is about 3 years old and, of course, well out
of any warranty period. Some time ago it developed streaks of moisture on
the inside of the glass. The scanner seems to be completely glued together
as there is no sign of screws or any tell-tale cracks that would suggest it
can be taken apart. It seems to be completely moulded.

I can't find any way to get inside to wipe the moisture off. Unfortunately,
the streaks form a herring-bone pattern all the way across and all the way
down the glass. I'm scanning lots of old family photographs and the streaks
appear as dull patches on the men's suits and the ladies dresses.

The streaks are there winter and summer. I've thought of moving the scanner,
for a while, into a warmer room but believe that this would only solve the
problem temporarily. Has sanybody else experienced this? Has anybody got any
ideas? I have an old HP scanner (that I've had for at least 10 years) in
the same room and not far away but there's never been the same problem with
that.

I hope someone can help.

Regards,

John

 

[Homer J Simpson]

I have a Canoscan 8000F which is about 3 years old and, of course, well
out of any warranty period. Some time ago it developed streaks of moisture
on the inside of the glass. The scanner seems to be completely glued
together as there is no sign of screws or any tell-tale cracks that would
suggest it can be taken apart. It seems to be completely moulded.

I can't find any way to get inside to wipe the moisture off.
Unfortunately, the streaks form a herring-bone pattern all the way across
and all the way down the glass. I'm scanning lots of old family
photographs and the streaks appear as dull patches on the men's suits and
the ladies dresses.

The streaks are there winter and summer. I've thought of moving the
scanner, for a while, into a warmer room but believe that this would only
solve the problem temporarily. Has sanybody else experienced this? Has
anybody got any ideas? I have an old HP scanner (that I've had for at
least 10 years) in the same room and not far away but there's never been
the same problem with that.

I wonder if it is moisture. Have you contacted your local Canon repair
centre for a quote?

Are there rubber / plastic feet? Sometimes these conceal fasteners.