MM2.1 - error with my Sony Handycam

[Guest]

I have used my Sony DCR-HC40 many times using MM2, but after updating to XP
Service pack 2, I get a "Class not Registered error" when trying to capture
video. I am very frustrated. Can anyone help?

Thanks

 

[Graham Hughes]

How are you connecting, usb or firewire?

 

[Guest]

Graham, I am connecting with a firewire. The computer recognizes the
Camcorder (in My Computer), but will not allow the connection in MM2.1 (it
also would not capture an image in the Properties mode). I did a "system
restore" to a point that I remember when I had used MM2 and the camera was
recognized. I had also removed SP2 before I did the system restore and MM2
still did not recognize the camera. I also use a capture device by ADS (Pyro
A/V Link) and it had the same problem as the camera did.

I would like to undo the restore and reload SP2, but I am unsure if the
camera and A/V capture device will ever work again.

Any help you or anyone could give would be very much appreciated!

 

[Graham Hughes]

Reinstall sp2. Then check back with info. I'll do some searching, as the cam
is recognised in my computer the connection is ok, it's a MM problem.

Graham

 

[Guest]

OK... I will post back on the results. Thanks for your help!

Bob

 

[Guest]

Graham, I just restored the system, reinstalled SP2 and I get the same
problem. The PC recognizes the devices (Sony Camera and the Pyro A/V link)
but I get the "class not registered error" and when I click next I get
"Unknown Error" in MM2.1 when trying to capture video.

Additionally, when I look at the properties of each device from the
"Scanners and Cameras" in "Control Panel", I get an error "Video preview
failed". I am truly stumped and am to the point of grovelling for help.

Everything has worked perfectly in the past, I do not know what has
happened. Should I have not restored the system?

Thanks,

Bob

 

[Guest]

Have a look at the other posts in this group theres a suggestion for a fix to
someone elses post with the same problem. I also had the problem and its
fixed now
In: microsoft.public.windowsxp.moviemaker
Best of luck

 

[Dimitri Souza]

Bob,

Graham, I just restored the system, reinstalled SP2 and I get the same
problem. The PC recognizes the devices (Sony Camera and the Pyro A/V link)
but I get the "class not registered error" and when I click next I get
"Unknown Error" in MM2.1 when trying to capture video.

Perhaps you have a video codec configuration problem. Try first
reinstalling Windows Media Player (from Microsoft website at
http://www.microsoft.com/windows/windowsmedia/mp10). If it doesn't
work, try also reinstalling MS Movie Maker 2.1 also from the MS web
site (http://www.microsoft.com/windowsxp/using/moviemaker/21/intro.mspx).

Dimitri