Missing Contacts Folder in Office 2003 Outlook Contacts

[Guest]

How can I recover a missing contacts folder? Don’t ask me how or why because
I don’t know, all that I know is on Friday (October 5) the folder was there
now its not. Nothing has been deleted, and when I tried to import contacts
from my Excel work book I can see the folder that used to be there but I
don’t know how to find it. The folder name is (RIMS) and somehow it
disappeared.

I am running Windows XP professional, MSO 2003.

Does anyone have any ideas?

 

[Judy Gleeson \(MVP Outlook\)]

Just explain what you did, what was happening before you did it and what is
there now.

eg I had an empty Contacts folder, imported contacts from Excel. I still
have an empty Contacts folder.

How to post questions: http://support.microsoft.com/?id=555375

Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

 

[Guest]

I don't think I did anything. I opened Outlook and was going to send an
email from one of my RIMS contacts and the fold was not there. It was there
on Friday.

 

[Judy Gleeson \(MVP Outlook\)]

Go to the Folder List View and see if you can see the Folder. That's the
bottom left corner of Outlook - set it to show Folder List in the Navigation
Pane. Is the RIMS folder showing now? Have a look in other folders as well.

You should at least see a folder called Contacts. Do you see any other
Contacts folders?

The one you made named RIMS was located where in relation to the other
folders? eg it was a subfolder of Contacts Folder or it was in my Personal
Folders.



Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

 

[Guest]

I went to the Folder List View and I found the missing folders located in
Lowell’s Back up mail contacts folder. Thanks helping me with thins step.
What is interesting is that several contact folders were located and they
were in the deleted bin, and I did not delete them. My Rims folder was
initially located in Lowell’s Mail, and not in a sub folder.

Thanks for your help.

 

[Judy Gleeson \(MVP Outlook\)]

Gald to have helped. I hope you've learnt from this that the Folder List is
your friend. Use it. It's the only wholistic view of Outlook's folder
structure.

You can drag and drop between folders too - try it, it's a very useful
function. eg if I want to email a whole Category of Contacts I will select
them, then drag to the Sent Items folder and Outlook firse up an email to
them. Easy.

Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375