Addressing Email does not seach additional contact folders

[rjory]

When I am creating an email and click on the To button a screen comes up with
the names of the contacts in the default contact folder. You can start
typing a name and the window below will start matching what you are typing.
However if the name is in a sub folder, that folder is not being searched.
You have to select that folder from the Address book pull down field.

Since I don’t know what address book a given contact is in I would like to
have the default contact folder as well as 2 contact sub folders searched at
the same time. Is this possible?

The reason I have to have sub contact folders is for synchronization between
a mobile phone and a third party CRM program.

 

[Roady [MVP]]

Don't use the Address Book to select that name but simply type it in the To
field. Then press the Check Names button and Outlook will do a lookup
according to your Address List sorting order of your Address Book until it
finds a match.