Cannot Access Email Contacts - Outlook 2007

[ColTom2]

Hi:

I have been running Office 2007 and Outlook 2007 on an XP Pro system that
was fully up to date for about 6 months on an old 3GZ single processor
system with 2GB of RAM. I decided to upgrade to a Duo processor about 3
weeks ago and to move upgrade to Windows 7. For the upgrade I choose to use
the Windows Easy Transfer program to setup all my accounts. Since moving to
the new system I have been unable to connect my Contacts to my email system
in Outlook 2007. If I select NEW email and then click on the TO: and type
in a name to search for the email address it gives me an error: "This search
cannot be completed. There is no address list to search in. Contact your
Microsoft Exchange adm." If you click on the Contact folder and choose
Properties and then go to the Address Book tab, you see that the " Show this
folder as an address book" is dimmed and is not checked. If you go to
Account Settings and to Address Book and click on the address book box there
are no contact list shown.

My questions are: How do I get my contacts list to be a available for an
address list in Outlook? 2 How do you delete a contact folder that is
attached to an email account? (I have exported my contact list into a CSV
file and plan to reload when I get the problem fixed.

Thanks for any recommendations or suggestions.

 

[Russ Valentine]

You haven't been paying attention to anything we've posted here.
You cannot use Windows Easy Transfer with Outlook.
You now have a corrupt Outlook profile that cannot be repaired. Create a new
profile from scratch and use a supported method for data transfer.

 

[ColTom2]

Hi Russ:

Thanks so much for your info. Do you have any recommendations as to how to
create a new profile and also what supported method to use for data
transfer?

Thanks

You haven't been paying attention to anything we've posted here.
You cannot use Windows Easy Transfer with Outlook.
You now have a corrupt Outlook profile that cannot be repaired. Create a new
profile from scratch and use a supported method for data transfer.

 

[Brian Tillman [MVP-Outlook]]

Thanks so much for your info. Do you have any recommendations as to how to
create a new profile and also what supported method to use for data
transfer?

See these:
http://www.howto-outlook.com/howto/newprofile.htm
http://www.howto-outlook.com/howto/backupandrestore.htm

 

[Russ Valentine]

Sure. For the new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

For migrating data correctly to the new profile:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on the Microsoft page is outdated and
contains errors, particularly when applied to Outlook 2003 or 2007.
Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to
connect it to your profile. Doing so will often corrupt your Outlook
profile. Copy it
anywhere BUT the default location and then open it within your Outlook
profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has become
too deeply flawed to be of any use.