Microsoft Windows Journal Viewer install

R

Richard

When I first start Adobe Reader (6.0.1), XP attempts to
install the Microsoft Windows Journal Viewer, which leads
to the following messages:

The feature you are trying to use is on a network
resource that is unavailable.

Click OK to try again, or enter an alternate path to a
folder containing the installation package 'Microsoft
Windows Journal Viewer.msi' in the box below.

The path, 'C:\DOCUME~1\ADMINI~1\LOCALS..' Does not exist.

I eventually get a message to the effect that Microsoft
Windows Journal Viewer cannot be installed. I click
several cancel install buttons, and finally Adobe Reader
runs. I can then view files.

All current critical updates have been applied. The only
optional updates not applied are for movie maker and a
modem driver. I use neither.

This is very frustrating. Is there anything I can do?

Thanks,

Richard
 
C

Chris Catt

Hi, I've had this once, uninstall the 'journal viewer', if it's already been
installed. Install it again from windows update under your login name, then
run Adobe and see if the problem is cured.....
Chris C
 

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