microsoft outlook print button quirk - bypass menu

[jmcconaughy]

A client of mine is having a problem with the print button... when he
opens up an email, he clicks on the "Print" icon and a menu comes up
with the "General" and "Options" folder as if he was going to File >
Print. This happens for all emails, but now when he clicks on the
'print icon' from his inbox. This only happens for outlook and adobe,
and changing the default printer doesn't work.

Is there any way to change the options for this button? (other than
just resetting the toolbar)

Thanks!

 

[OPFM JEFF]

When you say changing the default printer doesn't work, Do you mean he can only print to the default printer? Even if he selects another printer in the list.