Microsoft Anti Spyware Updating

R

Robin Whittaker

My Beta version of Anti Spy ware appears not update.

It tells me its downloading updates then when ask for
updates it appears not to hae done so.

Works well on Laptop Xp not on mian PC Windows 2000
Professional

Can any body advise.

Do need to reinstall?

Please excuse spelling !!!!!!!! LOL
 
R

Robin Walker [MVP]

Robin Whittaker said:
My Beta version of Anti Spy ware appears not update.
It tells me its downloading updates then when ask for
updates it appears not to hae done so.

If you are running a build version of MSAS Beta 1 earlier than 1.0.614 (In
MSAS pull down the Help menu and select "About" to check), then download the
latest build of MSAS Beta 1 by following the links from
http://www.microsoft.com/spyware/ and installing it.

Then see the first post dated July 9th in the thread "Definition update
recycling - Permanent Fix" in the group
"microsoft.private.security.spyware.announcements" and follow the steps
there to see if you need to update the file gcUnCompress.dll.

Then in control panel Internet Options, empty your Temporary Internet Files,
selecting "Delete all offline content" on the way.

Only then try to update the MSAS definitions.

If it still does not update correctly and permanently, then check the end of
the file errors.log in the folder C:\Program Files\Microsoft AntiSpyware\ to
see if there any error messages dating from the time of the update. If
there are error messages there relating to the time of attempted update,
then just keep trying, about once per day. Eventually it will come right.
 

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