messenger

[fly1one]

when closing I M window messenger freezes have to alt ctrl delete to close
messenger then sign back in have tried uninstalling messenger and
reinstalling ///any help to resolve this much appreciated

 

[Jonathan Kay [MVP]]

Greetings,

Which version of Messenger is this?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation

 

[fly1one]

thanks for your reply, its 2008 build 8.5.1302.1018, your assistance
appreciated

 

[Jonathan Kay [MVP]]

Hi Fly,

Interesting. How long have you actually waited for it to unfreeze? It might be worth
waiting up to a minute or two just to see if it releases.

Additionally, is this completely reproducible? In other words, can you launch Messenger,
open up a conversation window, close it and then it freezes -- without actually saying
anything?

Finally, do you have the message history on? In slightly older machines, after you've spoken
to someone and close their window, Messenger may appear to freeze as it parses and saves the
message history for that contact. If it's on, it might be worth testing just to turn it off
temporarily, do whatever you do to normally cause this problem and see if that helped or
solved it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation

 

[fly1one]

sorry for delay in replying, it locks till i can close it, one strange thing
though it seems to only happen or mainly happen when i talk to one person. or
if that person im's me and i am away and they close there end down then it
locks here, it's windows xp and pc's about 1 yr old, to sum it locks when
either end closes window or signs out if my im window is open, i am signed in
to internet 99% of time, the only change that i have done that might effect
it or not . is changed me email on my account but i dont see how that would
effect it. have tried uninstalling and reinstalling messenger but that did'nt
work.
hope this helps