messenger is crashing

[Dooma]

When I login using my account info....but when I use someone else info, they
logon fine and on the same computer. I suspect that my windows messenger
profile is corrupted. Any suggestions?

Thanks,

 

[Jonathan Kay [MVP]]

Greetings,

It's possible. However, what version of Messenger are you using exactly? To find out, open
up the main Messenger window before you sign in, press the Alt key on the keyboard (depending
on what options and what version you have, this should bring up the menu), then choose the
Help menu and finally the About option.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Dooma]

I am using windows messenger 4.7. I need this version so I can use the
remote assistance it provides.