messaging interface error

G

Guest

Recently replaced hard drive - re-installed Win XP Media Center and Office
Standard Edition 2003. Moved .pst file in standard directory - C:\Documents
and Settings\User\Local Settings\Application Data\Microsoft\Outlook
In Outlook: I can sellect Contents (View and edit), See old e-mails.
2 Problems: 1. Open new e-mail > click To: button > error> The Messaging
interface has returned an unknown error. 2. With Inbox displayed - I cannot
right click to use edit tools > I can how ever click Edit then use edit tools.
Actions Taken so far...
1. Closed and re-opened Outlook
2. Removed Office 2003 and re-installed
3. Made sure up-to date with all Office patches
4. Emptied Deleted folder
5. Verified Old e-mails were moved to Archive folder
Still get error - Any suggestions?
 
H

Hal Hostetler [MVP P/I]

How exactly did you move this .PST file? The only correct way to move it
into the "standard" directory is if it has a different name than the one
Outlook will automatically create with a new profile or any other existing
..PST file already attached to Outlook. If it overwrites an existing file
that Outlook already has attached, there is a very high probability that the
profile will be corrupted. You might try creating a new profile and
attaching the old .PST to it:

http://www.slipstick.com/config/backup.htm
Outlook & Exchange/Windows Messaging Backup and Dual-Boot
http://www.howto-outlook.com/Howto/backupandrestore.htm
Backup and Restore
http://www.slipstick.com/config/movepst.htm
To move a Personal Folders .pst file
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Reconnect your old Outlook data file

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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