messages stuck in Outbox

J

jspwim

can't send messages - get error message
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Sun City', Account: 'pop-server.carolina.rr.com',
Server: 'smtp-server.carolina.rr.com', Protocol: SMTP, Port: 25, Secure(SSL):
No, Error Number: 0x800CCC0F

Have tried a number of solutions - nothing works HELP
 
G

Guest

jspwim said:
can't send messages - get error message
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Sun City', Account: 'pop-server.carolina.rr.com',
Server: 'smtp-server.carolina.rr.com', Protocol: SMTP, Port: 25,
Secure(SSL):
No, Error Number: 0x800CCC0F

Have tried a number of solutions - nothing works HELP

Does your connection to that server go through a crossover between one
internet provider's equipment and another's before it reaches the server?
If so, such connections to port 25 are often blocked to cause problems
for spammers, and you need to ask rr.com if their email servers allow
you to connect through any other port, and if so, the details such as what
port. Just trying all the ports is a very slow way to find out, since there
are about 65,000 ports available.

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/email_help_topic.aspx?topic=E+mail&topic=E+mail>

Also, try moving those messages to the Drafts folder or deleting them.
If you find any that refuse to do either, download and install this hotfix,
with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such
a program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.
 
G

Gary VanderMolen

Which antivirus are you running? Some of them are not compatible
with Windows Mail.
 

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