mcafee viruscan problem

[onidin]

Hi all !

There is a Windows XP Home box.
When I try to intall McAffe VirusScan 7.1, I get a message :

"Error 1920.service Framework failed to start. Verify that you
have sufficient privileges to start system services."

I have administrator rights.

 

[Rick \Nutcase\ Rogers]

Hi,

The error is specific to Netwrok Associates programming, you should be
contacting them with this issue with their software. System services can
only be started by a user with sufficient priviledges, you should be logged
on as administrator when installing something as system intensive as an
antivirus program.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Jim Macklin]

You might need to remove any previous McAfee software.
As the other answer says, call McAfee (and don't say you
bought MacKaffe). ;-)


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| Hi all !
|
| There is a Windows XP Home box.
| When I try to intall McAffe VirusScan 7.1, I get a message
:
|
| "Error 1920.service Framework failed to start. Verify that
you
| have sufficient privileges to start system services."
|
| I have administrator rights.

 

[onidin]

Hi !

The trouble is that I can not log on as administrator, because this
account is restricted by Windows XP HOME Edition.

 

[Jim Macklin]

XP Home limits access to the users accounts unless you are
an administrator. Limited users need to get the system
administrator to change their account status. When you
steal a computer this password protection is designed to
keep you out of the guts of the hard drive.

XP Pro also does the same thing.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| Hi !
|
| The trouble is that I can not log on as administrator,
because this
| account is restricted by Windows XP HOME Edition.
|
|
| > Hi,
| >
| > The error is specific to Netwrok Associates programming,
you should be
| > contacting them with this issue with their software.
System services can
| > only be started by a user with sufficient priviledges,
you should be logged
| > on as administrator when installing something as system
intensive as an
| > antivirus program.
| >