Major Logon Problems

[Bubbles]

Hello,
I am working on a gal's computer being as she can't get on the net and there
when you start the computer up was a message wanting her log on name and
password. When I put in her name it would take it but she said she didn't
have a password for it and that she would just click out of it and then the
windows would load but she was having all kinds of problems with it. Now
when I try and log on as her I click out of the log on area like her but
then the windows asks if I want to save the settings and I clicked no but
then windows will not load at all and when I click control/alt and delete a
task window comes up and there is nothing in there running at all as on the
desktop I can see. She is looking for her cd's or disks that she got with
it when she got it second hand but does anyone know whaat I should do after
she finds them? This is a 98 gateway computer if that helps ya out any.
Any help I would be grateful for.
Thanks,
Gidget

 

[Guest]

Hello,

Very similar situation, Win XP Pro + SP2, home computer, part of workgroup,
no router. Last night I was not able to logon to any (two no previous
passwords) users on the computer, windows setup administrator logon (with
Safe Mode logon) does not work also. I did not try “Last Good Configurationâ€
tough. Last programs I had installed were Windows Security Updates
(KB873339), (KB885835), (KB885836) and critical update (KB886185). After
these CRITICAL UPDATES, does win XP creating its own passwords for user
logons? Would reinstalling windows help to resolve this situation?

Thanks for ANY feedback.
Biranty

 

[L3fty]

Hello,

Very similar situation, Win XP Pro + SP2, home computer, part
of workgroup,
no router. Last night I was not able to logon to any (two no
previous
passwords) users on the computer, windows setup administrator
logon (with
Safe Mode logon) does not work also. I did not try “Last
Good Configurationâ€
tough. Last programs I had installed were Windows Security
Updates
(KB873339), (KB885835), (KB885836) and critical update
(KB886185). After
these CRITICAL UPDATES, does win XP creating its own passwords
for user
logons? Would reinstalling windows help to resolve this
situation?

Thanks for ANY feedback.
Biranty

Was one of the updates SP2? If so go to the control panel and check
your setting for the firewall.

Lefty