Mail Account keeps loosing username and password?

C

Collywobbles

Hi, My mail account keeps loosing the stored username and password? I have to
then re-enter the details for my incoming account server using account
properties before I can check my mail.
Any ideas why the details aren't being saved? I make sure all the check
boxes for saving the details are checked. It does it maybe once a day? I
thought it might be a virus protection or something but currently have no
antivirus software installed and it still looses the information? I have run
an anti virus program and the computer is clean.
Any help would be appreciated as the next step is to throw the mouse at the
monitor!!
Thanks
Colin
 
G

Gary VanderMolen

One of your other security programs may be blocking writes to the registry.
Changes can't be saved if they can't be written to the registry.
Some of the security programs known to do this are:

Ad-Aware Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spy Sweeper
Spyware Doctor
Zone Alarm (free) 6.5, reported to be fixed in later versions.
 

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