lssas.exe error

[Guest]

just upgraded a friends system from ME to XP. Have also downloaded SP 1 & 2
and most security updates. Now everytime I start up I get a message that
states lssass.exe has experienced a problem and must close. How do I fix
this??

 

[Guest]

just upgraded a friends system from ME to XP. Have also downloaded SP 1 & 2
and most security updates. Now everytime I start up I get a message that
states lssass.exe has experienced a problem and must close. How do I fix
this??

Please keep one thread don't open a new one, as Mark advice is the best to
follow. So when you post back please post to your old thread, no need to open
a new one!.

Meanwhile Go through these cleaning steps to see or get a clear opinion on how
clean your machine is and post the error message to your old thread:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Unexplained computer behavior may be caused by deceptive software.
<http://support.microsoft.com/kb/827315>

2.... And also for malware from here:
<http://www.safer-networking.org >; for Spybot S&D
<http://onecare.live.com/site/en-gb/default.htm?s_cid=sah>


Run a scan from here on-line:
<http://www3.ca.com/securityadvisor/virusinfo/scan.aspx>
<http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym>
Download Avast Cleaner from here:
<http://www.avast.com/eng/avast-virus-cleaner.html>
Lots of tools to download and disinfect your machine:
<http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/>
<http://free.grisoft.com/doc/5390/lng/us/tpl/v5>
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
<http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx>

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass

 

[Guest]

Sorry about starting a new thread, but after reading Mark's first reply I
realized that I had inadvertantly given the wrong file name from the error
message. It is actually lassas (with a lower case "L") not Issas As I had
originally posted. The WikiAnswer site mentioned deleting all issas and ass
files, but to be on the lookout for lssas.exe, so I am assuming this is a
ligit file, not a virus. The message is Sorry lssas.exe has encountered a
problem and must close. It also gives an option to send a report to
Microsoft (which I did) just does not seem like a virus to me. Even after I
replied to Mark about the error in the file name he sent me more anti virus
instructions, so felt it was time to start over.

just upgraded a friends system from ME to XP. Have also downloaded SP 1 & 2
and most security updates. Now everytime I start up I get a message that
states lssass.exe has experienced a problem and must close. How do I fix
this??

Please keep one thread don't open a new one, as Mark advice is the best to
follow. So when you post back please post to your old thread, no need to open
a new one!.

Meanwhile Go through these cleaning steps to see or get a clear opinion on how
clean your machine is and post the error message to your old thread:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Unexplained computer behavior may be caused by deceptive software.
<http://support.microsoft.com/kb/827315>

2.... And also for malware from here:
<http://www.safer-networking.org >; for Spybot S&D
<http://onecare.live.com/site/en-gb/default.htm?s_cid=sah>


Run a scan from here on-line:
<http://www3.ca.com/securityadvisor/virusinfo/scan.aspx>
<http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym>
Download Avast Cleaner from here:
<http://www.avast.com/eng/avast-virus-cleaner.html>
Lots of tools to download and disinfect your machine:
<http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/>
<http://free.grisoft.com/doc/5390/lng/us/tpl/v5>
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
<http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx>

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass