Low level re-format and partionning of a disk drive under Windows

P

Patrick Keenan

dareys said:
Bruce,

Thank you for the response.

I have re-installed the OS several times, but it has not been a "fresh"
install, including a reformat. Rather, like Daave suggests, it has been a
repair install, without a reformat.

The suspect behaviour, among other things, boils down to this. In spite of
complete hardware diagnostics which have come clean, the sound drivers
periodically disappear. The speakers, headset etc are ok. Just the drivers
get "corrupted".

I have re-installed them half a dozen times, only to see them disappear...

At this point I want a fresh copy of BIOS, and a fresh version of the OS
and
drivers for my specific hardware just to see if that works. When I have
done
that, if the same behaviour persists, then I will have to assume the
problem
is with the sound card.

BTW, I have configured the BIOS to boot from CD, but the CDs that I have
are
image CDs not Windows XP install disks.

Regards,

Jean-Pierre


Well, it seems that someone else just posted exactly this same problem and
how she fixed it.

Look for a post called "Audio driver keeps disappearing", followed by three
titled "FIXED", two of which contain this text:

"Got the patch number from the folks at annoyances.org So its fixed. (And
it
was a Windows update that caused reaktek to not work)"


"The update that caused the issue was KB925902. The Patch that fixed it was
KB935448.

Again it was a realtek audio driver that it works for.
Thanks!
Nancy"

HTH
-pk
 
X

Xandros

Ken Blake said:
Although I basically agree with your paragraph above, let me add the
following:

Low-level formatting was a technique that used to be used (many years
ago) on hard drives. It is no longer used, and if someone finds an old
low-level format program and uses it on a modern drive, it will ruin
the drive. There are modern programs that do disk reinitialization and
can be used. Unfortunately these are often erroneously called
"low-level format" programs. My view is that giving them that old name
is very poor practice, and leads to the possibility that someone may
mistakenly find and use an old low-level format program and ruin a
modern drive with it.

Thanks Ken. I didn't realize that doing a low level format on a newer drive
could damage it so that's helpful to keep in mind.
 
K

Ken Blake, MVP

Thanks Ken. I didn't realize that doing a low level format on a newer drive
could damage it so that's helpful to keep in mind.


You're welcome. Glad to help. My main point though, is not just that
it will damage the drive, but that the terminology is mixed up and
confuses people. Although some people really mean "low-level format"
when they use the term, others mean disk reinitialization and that
confusion of terminology greatly increases the risk of disk damage.
 
D

dareys

Pegasus,

Well, whatever I downloaded did not have it... Perhaps I should try again.

Thank you.

Jean-Pierre
 
D

dareys

Daave,

Yes, stuff was beeing filtered. I followed the link and read your message.
Thank you.

I am aware of the driver issue if I install bare bones from install disks
geared for other computers, but I have nothing to loose, and I can track all
of this down and or re-install from the current disks once I have reformated.

Thank you for the site on building the PC from scratch. I might have to use
it.

In any case, I am continuing the troubleshooting. Right now, I think it is a
software problem.

Jean-Pierre
 
D

dareys

Xandros,

Thought I had replied before, but it doesn't look like it. Thank you for the
suggestions.

Jean-Pierre
 
D

dareys

Mick,

Thank you for the response. No problems with the boot sequence from CD or
subsequent errors. Only disappearing drivers.

Regards,

Jean-Pierre
 
D

Daave

I had forgotten that there is only one disk in the XP install,
something I
just used several times in the last six months, but on a different
machine. I
was not sure things would apply this time since I am working on
different
hardware.

Have you tried that particular disk yet? You mentioned you had tried it
on a different machine. Keep in mind that there are different types of
installation disks, and certain disks will not by design work on certain
PCs. For instance, a branded OEM installation disk will only work on
that brand of PC -- and maybe just on certain models.

What is the make and model of your PC? What kind of installtion CD were
you describing in the above paragraph?
I am also aware of repair installs and parallel installs both of which
I
have also performed, sometimes inadvertently, on other machines. As
far as
booting, I did configure the BIOS correctly. Thank you for the
reminder.

In any case, the disks that I have are an image of what was on the
computer
the time it was purchased. So, no it does not look like I have the
base
Windows XP CD that would be required for a fresh installation.

Is this image disk the same thing you were referring to in your first
paragraph? (I was confused!)
As far as repairs, I am done with that. This machine seems to be
compromised. Sound drivers disappear at will for example, and I have
re-installed them over half a dozen times. I really want to reformat
and
start from scratch.

Are you able to identify the specific malware infections your PC
experienced? Or do you just *believe* it was infected because of your
sound card driver issue? I ask because it's possible your PC was never
compromised. Then again, the opposite is also possible. :)
Data is not the problem. I have backups of that. I need a stable
system. I
have spent more time fixing equipment than using it for what I need
it. In
any case, if you really think I should post the manufacturer and
model, let
me know.

That's great that you back up your data.

Yes, by all means, let us know the make and model of your PC and the
type of license you have. (I assume it's an original branded OEM
license).

For what it's worth, using your image disk (i.e., recovery or restore
disk or whatever the manufacturer calls it) *will* result in a fresh
install -- just as fresh as if you borrowed someone's generic OEM
installation disk and performed a clean install (including a format).
(Okay, you might have obnoxious trial programs installed on top of the
fresh install, but's it's still a fresh install nonetheless, and the
system would be just as stable.) If you used your recovery disk to
return your PC to its out-of-the-factory state and you still have
problems, it means you definitely have a hardware issue. You can test
that hypothesis if you wish by trying any other method to lay down a
fresh install. I'm sure you will always wind up at the same ending. :)

My guess is you need to replace your sound card. Or perhaps there's just
an issue of configuring the BIOS properly to recognize the type of sound
card you have (onboard or PCI). So, I would try that first.

In addition to the newsgroup I mentioned in the other post, you may want
to bookmark this Web page:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
 
D

dareys

Daave,

Let me try to clarify.

1. The install from factory disks that I was refferring too and that allowed
me
to partition and reformat the disk completely was on a completely
different
machine. And yes, it was from a single disk.

2. Now, I am re-installing from a factory image that install the OS, drivers
and
some software that came with the machine. However, it does not allow for
re-partitionning, nor reformating, and goes through a strange process that
saves and copies files. It is nice, but not what I want.

3. Finally, after re-installing as outlined in 2. above, the sound drivers
invariably
disappear. No corruption. They just vanish, as if they had been deleted.
The last time they stuck around for about three days.

Jean-Pierre
 
D

Daave

dareys said:
3. Finally, after re-installing as outlined in 2. above, the sound
drivers invariably disappear. No corruption. They just vanish,
as if they had been deleted. The last time they stuck around for
about three days.

What exactly is listed in Device Manager *before* the disappearance?

Is your sound card separate or onboard? Is your BIOS configured
accordingly?

What is the make and model of your sound card? Which driver are you
using for it?
 
D

dareys

Daave,

Thank you for the response.

1. The machine is an IBM ThinkCenter Tower - A50p 8194-KU8

2. The sound card is part of the motherboard. Yes, the BIOS says that sound
is enabled.

3. The sound drivers are SoundBlaster

4. Device Manager shows them as installed before they disappear and then
just does not show them after they are gone under the sound devices.

Regards,

Jean-Pierre
 
D

dareys

Daave,

Thank you for the response. Here is a correction.

1. The machine is an IBM ThinkCenter Tower - A50p 8194-KU8

2. The sound card is part of the motherboard. Yes, the BIOS says that sound
is enabled.

3. The sound drivers are SoundMax Integrated Digital Audio.

4. Device Manager shows them as installed before they disappear and then
just does not show them after they are gone under the sound devices.

Regards,

Jean-Pierre
 
D

dareys

Xandros,

I want to delete any existing partitions, make a new one, and then format
the disk (low level or whatever you want to call it) and then install the OS.

I got the disk you indicated and created a boot CD that I think will do the
trick.

Once that is done, I will try to use my own licensed version of Windows XP
to do its thing, whatever it may be.

Thank you.

Jean-Pierre
 
D

dareys

Ken,

I am just trying to delete existing partitions, create a single new one,
install Windows XP.

The disks I have do not allow you to do that.

Xandros provided a site where I got software to create a boot CD which will
allow that.

Once done, I will try to install my actual license disks, having, hopefully
wiped the slate clean of any potential problems.

Regards,

Jean-Pierre
 
D

dareys

Patrick,

Thank you for the information. I will look for the information. However, I
don't know if it will apply to my hardware.

Jean-Pierre
 
D

dareys

Lil' Dave,

Thank you for the post. No, it is not a SCSI drive.

Here is the issue.

1. Sound drivers disappear randomly, even if I keep installing them.
2. Re-installing the OS and related software will not help the problem.
I don't get the option to remove existing partitions, reformat the disk
and
do a regular install which I want to do as I suspect a virus.
3. I have just acquired software to do 2.
4. When 3. is done, I will re-install my own licensed software.

Jean-Pierre

P.S. I hate to say it as there are over 30 posts in this thread but you can
get more
detail by looking at my responses only.
 
D

Daave

dareys said:
1. The machine is an IBM ThinkCenter Tower - A50p 8194-KU8

2. The sound card is part of the motherboard. Yes, the BIOS says that
sound is enabled.

3. The sound drivers are SoundMax Integrated Digital Audio.

4. Device Manager shows them as installed before they disappear and
then just does not show them after they are gone under the sound
devices.

My Dell has the same thing: SoundMax Integrated Digital Audio. When I
double-click that entry in Device Manager, I get a Properties window.
When I click on the Driver tab, I get the following:

Driver Provider: Analog Devices
Driver Date: 11/18/2003
Driver Version: 5.12.1.3910
Digital Signer: Microsoft Windows Hardware Compatibility Publ

What do you see in yours?

Also, try Start | Run | msinfo32 [enter] | Sound Device

What do you get?

Did you attempt to install new sound card drivers or not? If so, where
did you get them from? Are they correct for the OS?
 
K

Ken Blake, MVP

Ken,

I am just trying to delete existing partitions, create a single new one,
install Windows XP.



That's fine if that's what you want to do. My point was simply that
you should be sure *not* to do a low-level format.
 

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