Lost Outlook contact details

[kh240463]

Hello all,
For some reason Outlook has decided its pst file is corrupt and must be
repaired. I ran ScanPST on it and managed to resurrect the file.
However, some information is missing. Specifically, some information in
contact details and sent items for the last five days. The Sent Items
problem is annoying but can be ignored for the moment. However, I need
some recommendations for solving the contacts problem.

The contact details, including the name, address, email address and
telephone for each person appear on the contact screen. However, when I
click on a particular person it only displays their forename and
surname. Can anyone recommend a script or software that will repopulate
the address field?

For anyone who is interested, the machine is running Windows XP and
Outlook 2000 SR-1. I'm uncertain what caused the data corruption in the
first place. Neither Outlook or the machine has crashed recently and
there are no problems with the hard disk.

Thanks

 

[Sue Mosher [MVP-Outlook]]

Could you tell us, please, exactly what you mean by "contact screen" and "click on a ... person"?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[kh240463]

Sorry, for any confusion. Also apologies for a double post. Google
reported an error when sending the first message.

By contact screen I'm referring to the list of contacts accessible via
the Contacts button on the left, below Calendar. This will display a
long list of contacts. For example, you may have a contact for "Mosher,
Sue". By double-clicking on the name, a second screen appears with
further details (Full name, job title, Business telephone, address,
etc.). The screen also contains various tab options - General, Details,
Activities, Certificates, All Fields.

Does that make sense?

 

[Sue Mosher [MVP-Outlook]]

I've never encountered a similar case, I'm afraid. What happens if you create a new contact? Is all of its information visible.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[kh240463]

I've never encountered a similar case, I'm afraid. What happens if you create a new contact? Is all >of its information visible.

Yes, new contacts are treated normally. It's possible to manually
recreate the contact list. However, that would be a time consuming
exercise, given the number of contacts.