lost connection to internet and can't restore it

L

luvagbesi

I am writing now from a different computer. My computer lost
connection to the internet. It was working yesterday. I tried to
restore to restore point but vista won't allow me. It says
"Restoration Incomplete. Your computer cannot be restored."

How do I fix this problem?
 
M

Mike Hall - MVP

luvagbesi said:
I am writing now from a different computer. My computer lost
connection to the internet. It was working yesterday. I tried to
restore to restore point but vista won't allow me. It says
"Restoration Incomplete. Your computer cannot be restored."

How do I fix this problem?

Check the cables.. check the settings.. if nothing works, contact your ISP..
 
B

Bob

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
Consider this: Whenever a new error condition appears on your computer, it
is almost certain that there was some change to the computer soon before the
problem began.
http://aumha.org/a/parasite.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://aumha.org/a/parasite.php

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is
being carried along. Don't install any extras you're not sure of.
 
V

Vista Succubus Hunter

luvagbesi said:
I am writing now from a different computer. My computer lost
connection to the internet. It was working yesterday. I tried to
restore to restore point but vista won't allow me. It says
"Restoration Incomplete. Your computer cannot be restored."

How do I fix this problem?


Have you tried this to fix the connection problems.

Start, Programs\Accessories and right click on Command Prompt, select
"Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset
reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset
reset.log

Reboot the machine.
 
G

Gene E. Bloch

I am writing now from a different computer. My computer lost
connection to the internet. It was working yesterday. I tried to
restore to restore point but vista won't allow me. It says
"Restoration Incomplete. Your computer cannot be restored."
How do I fix this problem?

One cause of the restore problem is Norton Internet Security 2009. It
has a setting to protect itself from being overwritten, but it goes too
far and won't let System Restore work.

If this applies to you, open NIS, choose Computer Settings ->
Miscellaneous, and turn off Product Security Tamper Protection. Turn it
back on after a successful restore.
 
L

luvagbesi

One cause of the restore problem is Norton Internet Security 2009. It
has a setting to protect itself from being overwritten, but it goes too
far and won't let System Restore work.

If this applies to you, open NIS, choose Computer Settings ->
Miscellaneous, and turn off Product Security Tamper Protection. Turn it
back on after a successful restore.

This was the problem. My God! this Norton Internet Security is worse
than a virus... Thank you Gene E. Bloch.
 
G

Gene E. Bloch

This was the problem. My God! this Norton Internet Security is worse
than a virus... Thank you Gene E. Bloch.

It's probably really not worse than a virus, but I was very frustrated
until I stumbled across the solution (probably on this newsgroup). And
of course I don't always remember to disable the protection when I'm
trying to do a system restore - until it fails :)

I am curious about Microsoft's rumored plan to release a security
solution for free - but I'll wait until I read some reviews...
 
B

+Bob+

This was the problem. My God! this Norton Internet Security is worse
than a virus... Thank you Gene E. Bloch.

Uninstall Norton. You'll need a tool from the Norton site to do it
completely.

Install Avast A/V. It's free.
 
G

Gene E. Bloch

On Tue, 15 Sep 2009 15:05:26 -0700 (PDT), luvagbesi
Uninstall Norton. You'll need a tool from the Norton site to do it
completely.

Norton NIS 2009 works fine for me, and it's not hard to do the fix
mentioned, only hard to remember in a timely fashion.

It can be annoying on occasion, though.
Install Avast A/V. It's free.

That's what I do on the old machines beyond Norton's 3-machine license.
On those, I also use Windows Firewall.
 
G

Gene E. Bloch

Norton NIS 2009 works fine for me, and it's not hard to do the fix mentioned,
only hard to remember in a timely fashion.
It can be annoying on occasion, though.

By 'it' I meant NIS 2009, not just the product protection thingy.
 
B

+Bob+

Norton NIS 2009 works fine for me, and it's not hard to do the fix
mentioned, only hard to remember in a timely fashion.

It can be annoying on occasion, though.

To each his own... I consider Norton a pig (as do many others). No
sense in feeding the pig or letting him sit on your hard drive.
 

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