Lose IP After Shutdown

[Sarah C]

Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
machine and connected fine via ethernet cable to home network.

I logged in remotely and watched and acted when required as both Vista and
McAfee downloaded and installed numerous updates. On one occassion when
asked to restart now or later after McAfee finished updating, I chose later.
I then installed LogMeIn on this computer so that upon reboot I would have
more control.

That may or may have nothing to do with issue now but ever since then, when
warm or cold re-start of computer is done, computer does not obtain an IP.
Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
which works just fine.

Any thoughts on how to resolve ??

 

[Rick Rogers]

Hi,

Open an elevated command prompt by typing CMD into the start/search line,
then right click the menu entry and choose 'run as administrator'. Click
continue at the prompt. Run:

ipconfig /release
ipconfig /flushdns
ipconfig /renew
exit

See if this helps. If not, we can try rebuilding the tcp/ip stack.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

 

[Sarah C]

Thank you Rick. Two things ... the laptop is now being used at family
friend while on vacation ... via wireless connection ... and all is fine. So
while I will not be able to test on ethernet until get home .... I am already
assuming that if same issue re-occurs that it may be the internal nic ?

Would you agree ?