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T1RPB
Just wondered if anyone could assist here? I have been running McAfee Desktop
Firewall 8.5 for 3 years now - with Windows Firewall disabled, but I've
suddenly got problems with lost IP connectivity when I re-enable the McAfee
firewall again. A few days ago I was downloading something and I disabled the
McAfee firewall. I can't connect to the internet through IE8, Mozilla Firefox
or my email application Outlook Express and it won't even respond to pinging
the home hub. The message on boot up is "No firewall is turned on" despite
McAfee Desktop Firewall being enabled. I've run a Virus check with McAfee as
well as Malwarebytes and all is clean and ok.
Some of the things I've tried:
I've removed the McAfee Desktop Firewall program in Add/Remove Programs and
re-installed it.
I've re-installed McAfee Virusscan (although not deleting first through
Add/Remove programs).
I've selected System Restore from the Help&Support Menu in Windows and
restored the system to as it was 3 days ago.
My machine is a Toshiba Qosmio F20 Laptop running Windows XP Pro. If I
disable McAfee Desktop Firewall (which has been running fine for 3 years),
then I lose my connectivity. Incidentally, with McAfee disabled, my IPCONFIG
reports "Ethernet Adapter - IP 192.168.1.72" and "Wireless 192.168.1.66" with
the Default Gateway "192.168.1.254". Hopefully this info may help with the
diagnostic reports that I am submitting below?
When I run the Network Diagnostics (in Windows Help&Support) and scan my
system with McAfee Desktop Firewall enabled it reports "Default Outlook
Express Mail - Failed" (Inbound & Outbound Mail Server)... "Network Adapters
Failed" (Pro/100 Ethernet and ProWireless).
When IE8 returns the error "Cannot Display the Webpage", I've clicked on
"Diagnose Connection Problems" and it reports the following in the screen
dump (which might be useful to you?), Note the invalid IP Address and
Corrupted IP Routing Table comments?
Last diagnostic run time: 08/10/09 01:24:40
Gateway Diagnostic
Gateway
info
The following proxy configuration is being used by IE: Automatically Detect
Settings
isabled Automatic Configuration Script: Proxy Server: Proxy Bypass
list:
info
This computer has the following default gateway entry(ies): 192.168.1.254
info
This computer has the following IP address(es): 192.168.1.72
info
The default gateway is in the same subnet as this computer
info
The default gateway entry is a valid unicast address
info
The default gateway address was resolved via ARP in 1 try(ies)
info
The default gateway was unreachable via ICMP Ping
error
Failed with error 0x80072726: An invalid argument was supplied.
IP Layer Diagnostic
Corrupted IP routing table
warn
Found a default route (gateway) not associated with the selected network
connection
action
Automated repair: Delete extra default routes
info
All extra default routes have been deleted
info
The default route is valid
info
The loopback route is valid
info
The local host route is valid
info
The local subnet route is valid
Invalid ARP cache entries
action
The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info
Valid IP address detected: 192.168.1.72
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info
All base service provider entries are present in the Winsock catalog.
info
The Winsock Service provider chains are valid.
info
Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info
Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info
Provider entry RSVP UDP Service Provider passed the loopback communication
test.
info
Provider entry RSVP TCP Service Provider passed the loopback communication
test.
info
Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info
Using home Internet connection
Network adapter identification
info
Network connection: Name=Local Area Connection, Device=Intel(R) PRO/100 VE
Network Connection, MediaType=LAN, SubMediaType=LAN
info
Network connection: Name=Wireless Network Connection, Device=Intel(R)
PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info
Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info
Both Ethernet and Wireless connections available, prompting user for
selection
action
User input required: Select network connection
info
Ethernet connection selected
Network adapter status
info
Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn
HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn
HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn
FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name
or address could not be resolved
warn
HTTP: Error 12007 connecting to www.hotmail.com: The server name or address
could not be resolved
warn
FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name
or address could not be resolved
warn
HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
error
Could not make an HTTP connection.
error
Could not make an HTTPS connection.
error
Could not make an FTP connection.
Many thanks in advance for any assistance you can provide?
Kind regards,
Paul
Firewall 8.5 for 3 years now - with Windows Firewall disabled, but I've
suddenly got problems with lost IP connectivity when I re-enable the McAfee
firewall again. A few days ago I was downloading something and I disabled the
McAfee firewall. I can't connect to the internet through IE8, Mozilla Firefox
or my email application Outlook Express and it won't even respond to pinging
the home hub. The message on boot up is "No firewall is turned on" despite
McAfee Desktop Firewall being enabled. I've run a Virus check with McAfee as
well as Malwarebytes and all is clean and ok.
Some of the things I've tried:
I've removed the McAfee Desktop Firewall program in Add/Remove Programs and
re-installed it.
I've re-installed McAfee Virusscan (although not deleting first through
Add/Remove programs).
I've selected System Restore from the Help&Support Menu in Windows and
restored the system to as it was 3 days ago.
My machine is a Toshiba Qosmio F20 Laptop running Windows XP Pro. If I
disable McAfee Desktop Firewall (which has been running fine for 3 years),
then I lose my connectivity. Incidentally, with McAfee disabled, my IPCONFIG
reports "Ethernet Adapter - IP 192.168.1.72" and "Wireless 192.168.1.66" with
the Default Gateway "192.168.1.254". Hopefully this info may help with the
diagnostic reports that I am submitting below?
When I run the Network Diagnostics (in Windows Help&Support) and scan my
system with McAfee Desktop Firewall enabled it reports "Default Outlook
Express Mail - Failed" (Inbound & Outbound Mail Server)... "Network Adapters
Failed" (Pro/100 Ethernet and ProWireless).
When IE8 returns the error "Cannot Display the Webpage", I've clicked on
"Diagnose Connection Problems" and it reports the following in the screen
dump (which might be useful to you?), Note the invalid IP Address and
Corrupted IP Routing Table comments?
Last diagnostic run time: 08/10/09 01:24:40
Gateway Diagnostic
Gateway
info
The following proxy configuration is being used by IE: Automatically Detect
Settings
isabled Automatic Configuration Script: Proxy Server: Proxy Bypasslist:
info
This computer has the following default gateway entry(ies): 192.168.1.254
info
This computer has the following IP address(es): 192.168.1.72
info
The default gateway is in the same subnet as this computer
info
The default gateway entry is a valid unicast address
info
The default gateway address was resolved via ARP in 1 try(ies)
info
The default gateway was unreachable via ICMP Ping
error
Failed with error 0x80072726: An invalid argument was supplied.
IP Layer Diagnostic
Corrupted IP routing table
warn
Found a default route (gateway) not associated with the selected network
connection
action
Automated repair: Delete extra default routes
info
All extra default routes have been deleted
info
The default route is valid
info
The loopback route is valid
info
The local host route is valid
info
The local subnet route is valid
Invalid ARP cache entries
action
The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info
Valid IP address detected: 192.168.1.72
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info
All base service provider entries are present in the Winsock catalog.
info
The Winsock Service provider chains are valid.
info
Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info
Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info
Provider entry RSVP UDP Service Provider passed the loopback communication
test.
info
Provider entry RSVP TCP Service Provider passed the loopback communication
test.
info
Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info
Using home Internet connection
Network adapter identification
info
Network connection: Name=Local Area Connection, Device=Intel(R) PRO/100 VE
Network Connection, MediaType=LAN, SubMediaType=LAN
info
Network connection: Name=Wireless Network Connection, Device=Intel(R)
PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info
Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info
Both Ethernet and Wireless connections available, prompting user for
selection
action
User input required: Select network connection
info
Ethernet connection selected
Network adapter status
info
Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn
HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn
HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn
FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name
or address could not be resolved
warn
HTTP: Error 12007 connecting to www.hotmail.com: The server name or address
could not be resolved
warn
FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name
or address could not be resolved
warn
HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
error
Could not make an HTTP connection.
error
Could not make an HTTPS connection.
error
Could not make an FTP connection.
Many thanks in advance for any assistance you can provide?
Kind regards,
Paul