Hi Gary,
Regarding your post:
--------------------
| From: "Gary" <
[email protected]>
| Subject: log in problem in Windows XP
| Date: Mon, 12 Jan 2004 18:45:14 -0800
|
| I downloaded new McAfee 8.0 antivirus, scanned the system,
| deleted or quaranteened files and later when I rebooted
| the computer, it won't let me past the log-in screen. I
| tried the administrator log-in, but it wouldn't allow
| access with a no-password log-in. Any advice on how to
| get in?
The virus infection detected and presumably cured is a little troublesome.
We don't know the extent of the infection or how effective the clean up
was. If any of the files that were infected and quarantined were core OS
files these migh need to be replaced. If that's not the cause it might be
a corrupt password, but that is less likely. First I'll list some password
resources, then some resources you can review regarding repairing Windows
XP if files boot are damaged:
Microsoft KB:
321305 How to Log On to Windows XP If You Forget Your Password or Your
Password Expired
http://support.microsoft.com/?id=321305
Jupiter Jone's Security Site:
Steps Lost / Forgotten / Expired Passwords
http://www3.telus.net/dandemar/lostpass.htm
[Courtesy of MS-MVP Jupiter Jones]
Karl Levinson's Microsoft Security FAQ
http://securityadmin.info/noframes/faqget.asp#password
[Courtesy of Karl Levinson, CISSP, MCSE, MS MVP]
Regarding Repairing XP:
- Attempt to boot in Safe Mode.
- If that works use System File Checker (SFC) to replacemissing/damaged
files:
310747 Description of Windows XP and Windows Server 2003 System File Checker
http://support.microsoft.com/?id=310747
- If you are unable to boot in Safe Mode:
315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/?id=315341
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
