linked contacts returnes an error - Outlook 2007

[Russ Valentine [MVP-Outlook]]

Add-ins are notorious for creating problems like this.
--
Russ Valentine
[MVP-Outlook]

Russ, I just had a thought as to what might have contributed to my problem
last night with me having to manually shutdown multiple opened Outlooks in
Task Manager \ Processes. I have the 'Skype Toolbar add on' in Outlook.
Sometimes when I close down Outlook, minutes later I will receive a
message asking me if I wish to shutdown Outlook (or something like that).
This 'issue' only occured since I added that Skype Toolbar. Also if I
close and open Outlook too quickly, that also causes problems and I
believe that is a known Skype\Outlook issue.

Ay any rate, things seem to be fine now and I again thank you for your
help. DH

Not sure your conclusion is correct or makes any sense. If it is, it
would be a first that I've seen reported. You should post the actual
problem in complete detail in a new thread in case someone else has seen
it. This appears more related to your Outlook items than the PST file.
--
Russ Valentine
[MVP-Outlook]

Russ, it seems if my pst file were of the 2007 flavor, I wouldn't have
the problem with receiving error messages when clicking on linked
contacts (from within a Contact).

From there I assumed if my pst file (of the 97-2002 flavor) were
converted to the 2007 flavor, my problems would disappear.

I created a new 2007 pst file, copied the info from the older pst file
using the method given here but that caused even more problems.

I reinstalled my older pst file (from a backup) and will learn to live
with its limitations. Thanks for your help in all of this. DH




Not quite sure how we were supposed to address questions you'd never
introduced before and still haven't.
--
Russ Valentine
[MVP-Outlook]
Russ, while I thank you for all your efforts, this was an exercise in
futility.

I tried exactly what you just wrote (and first backed up my
outlook.pst). I copied everything just like you wrote.

My problem first started with the command to download images in an
e-mail. Every time I tried to do that, Outlook would freeze and I was
given several options - restart, close, and a third I believe. This
happened more than several times and the only way to get Outlook to
open was to shut down the proccesses in Task Manager. It's a good
thing I knew about that or I would clicked on the option to open
Outlook in SafeMode. Just shutting down Outlook in Task Manager \
Processes did the trick ... tima and time again.

Since I had 'created' a new Office Outlook Personal Folder File (2007
pst), I naturally assumed my non connecting links (the reason for my
initial post) in my Contacts would now work. Nope. Outlook gave me
the same results as before, or rather the same lack of results as
before ... but with additional problems.

I will just learn to live with the shortcomings of the 97-2002 pst
file.

DH


There is no conversion necessary for the Outlook Items.
You would not copy entire folders. You would copy the folder's
_contents_ from a folder in the old file to a folder in the new.
Easily done with Edit
Select All > Edit > Copy to Folder...
--
Russ Valentine
[MVP-Outlook]
Russ, I started another thread re converison, sorry.

If I create a new 2007 pst file and copy (by dragging) folders and
items, etc. from my 97-2002 Personal Folder to the new one, will
that newly created 2007 pst file effectively convert the 'older'
material ... or not.


You aren't paying attention. Importing never works. It's what
caused the problem in the first place. Brian answered your question
already: copy data from the old file to the new. Do not import it.
This will not, however, re-establish the links you already broke.
--
Russ Valentine
[MVP-Outlook]
Brian, would this work/ I remove my older flavor pst file, the
one that is 97 - 2002, and place it on my desktop (or any other
location outside of its original location). I then create a new
flavor pst file in Outlook and import the info from the older one
to the newer one?

Would that work? Thanks, DH


Is there any help in the future for problems like this?
Importing a
file from the same family program shouldn't be an issue - I
mean, I
went from Outlook 2000 to Outlook 2007. By the way, additional
categories I made carried over just fine.

Next time, just open the existing PST. File>Open>Outlook Data
File. Outlook 2007 has no problems using Outlook 2000 PSTs
directly. If you wish to move that data to an Outlook 2007
format PST, then simply drag-and-drop.