lines not showing up in email

[Don Powell]

I receive HTML emails that are supposed to have lines and borders around text
fields (like an invoice for example) but when I open them in my Outlook 2003
I only see the text. I also only see the text if I open the email using
Outlook Webaccess on my computer (Windows XP) but if I open the same email on
somebody else's computer I see the lines and borders so I know the problem is
a setting in my system. Because the problem exists in both Outlook and
Webaccess I'm sure the issue is a Windows setting but I haven't been able to
figure out what it is. Any ideas out there?

Thanks in advance

 

[Roady [MVP]]

Is the message being received in Plain Text or in HTML?
Depending on the thickness of the lines and borders and the colors, this
could also be a contrast setting on you monitor rendering it invisible to
the eye.

 

[Don Powell]

The messages are HTML and I've already played with the Contrast. I think it's
some Windows setting that is causing them to not be viewable on my system
only.

 

[Roady [MVP]]

I'm not aware of such a thing but you could ask in the Windows newsgroups
then.

 

[Diane Poremsky [MVP]]

Same version of outlook on both computers you view it from?

 

[Diane Poremsky [MVP]]

Are you using the default windows color scheme? Using other schemes or even
the classic theme in XP or Vista can cause problems like this.