LgoBitmapWin

[Guest]

I'm trying to install an Edmark program on a Windows 98se workstation, but
the installation cancels within 10 seconds of starting. I moved the install
to a W2k Pro machine, and in task manager under the Applications tab two
processes run during this 10 second window: setup.exe and lgobitmapwin. Has
anyone ever heard of the lgobitmapwin process? Is it something that could be
hosing up my install?

Thanks for any feedback you can give.

 

[Guest]

Well, I don't have much information for you, but a quick search on Google &
Altavista yielded that other people have been having the same problem - an
installer hangs up and the user notices that a process called "LgoBitmapWin"
seems to be to blame. No idea what it is, but one person said that
"cancelling" it allows to continue the installation.

(http://microsoft1.groupbrowser.com/t145640.html)

Perhaps you could try launching the installer with the task manager open,
and as soon as you see the process start, end it. It's worth a try.

 

[Guest]

Thanks, Tim. I'll give that a shot and let you know if it works. The
processonly runs for about 5 seconds, so I'll have to be quick.

I called Edmark's tech support about it. The problem was actually affecting
two OS's in my environment: win98 and win2k. They walked me through a few
things that eventually fixed the win98 manifestation: delete the Installer
folder in the Program Files directory and empty the contents of the
C:\windows\temp folder. That cleared things up in 98, but the problem was
still occurring in 2K. I'll keep you posted.