N
Noel S Pamfree
I am really desperate to solve a modem problem which as occurred today. I am
off on holiday tomorrow so I unplugged the ADSL lead and connected the old
56K phone line but the modem won't dial.
I have an old Time laptop (model 8375) and it runs under Windows XP Home
with SP2 installed. The internal modem is a VIA (Conexant) (AC '97)
I went into device manager and saw the yellow circle with a '!' in it. I
went to the Conexant website and downloaded the latest HSFac97 modem drivers
and installed them.
I went into device manager and the modem appears without any errors but when
I try to connect to a dial-up I get the dreaded error 633. I uninstalled
the modem and re-installed using the new drivers. According to Device
Manager the item is working properly. I checked for conflicts but
(Resources) the modem is on IRQ 05 and the report is 'No conflicts'.
However when (in diagnostics) I 'Query Modem' I am told that the 'The port
that the modem is attached could not be opened. This may be the result of a
hardware conflict. Check the device manager to verify all devices are
functional."
I have looked around on the web and one page suggested I went to the Port in
Device manager to make sure the modem port was enabled but when I go to
Ports the only one listed is the printer.
Any help will be greatly appreciated!
Noel
off on holiday tomorrow so I unplugged the ADSL lead and connected the old
56K phone line but the modem won't dial.
I have an old Time laptop (model 8375) and it runs under Windows XP Home
with SP2 installed. The internal modem is a VIA (Conexant) (AC '97)
I went into device manager and saw the yellow circle with a '!' in it. I
went to the Conexant website and downloaded the latest HSFac97 modem drivers
and installed them.
I went into device manager and the modem appears without any errors but when
I try to connect to a dial-up I get the dreaded error 633. I uninstalled
the modem and re-installed using the new drivers. According to Device
Manager the item is working properly. I checked for conflicts but
(Resources) the modem is on IRQ 05 and the report is 'No conflicts'.
However when (in diagnostics) I 'Query Modem' I am told that the 'The port
that the modem is attached could not be opened. This may be the result of a
hardware conflict. Check the device manager to verify all devices are
functional."
I have looked around on the web and one page suggested I went to the Port in
Device manager to make sure the modem port was enabled but when I go to
Ports the only one listed is the printer.
Any help will be greatly appreciated!
Noel