laptop crashes periodically

[Guest]

Periodically my laptop crashes and then when it is rebooted I get a message
that windows has a corrupt file (system32\drivers\ntfs.sys). To repair the
file we are to use the setup CD rom. We do not have a setup disk as the
machine came with windows on it. Is there any way to do this without the
setup disk? Thank you for your help.

 

[Rick Rogers]

Hi Ron,

Check for an I386 folder on the hard drive, this is where the manufacturer
probably put the needed files. You need to expand a replacement from there.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick,
Thank you very much for your help. I have found the i386 file and the
system 32 folder in that file. I am not sure how to expand it. After it is
expanded how do I get it to repair the corrupted file?

 

[Rick Rogers]

Hi,

When you expand a file, you do so to replace/overwrite an existing file. To
expand one, click start/run, type MSCONFIG and click ok. Check the general
tab for the button to initiate this process.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org