Lack of FAX Support for Vista Home Premium

[Another DISsatisfied customer]

I find it dishearting that Microsoft failed to provide home users with the
ability to send/receive a fax. A fax capability has been a standard feature
in just about every Microsoft OS I can remember. As a home users, I don't
need a fax on a daily basis. I might use it once a month or once every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new computer
with Vista Premium loaded. The computer came with a fax modem, however, I
discoverd that only Business and above have fax capability built in. To make
it right, Microsoft should include the fax capability as an update or as a
free stand alone download.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan

 

[Another DISsatisfied customer]

1. Why do you have to be so negative to everyone Russ?
2. Some of us just want to believe that Microsoft wants to be a good
company, but they continue to let us down.
3. RKS Fax works well with Vista Home Premium. But after 30 days, it will
cost $19.95
http://www.rkssoftware.com/rksfax/overview.html

Multiple posts exist on this subject. Feel free to contibribute if you have
anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]

I find it dishearting that Microsoft failed to provide home users with the
ability to send/receive a fax. A fax capability has been a standard
feature
in just about every Microsoft OS I can remember. As a home users, I don't
need a fax on a daily basis. I might use it once a month or once every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new
computer
with Vista Premium loaded. The computer came with a fax modem, however, I
discoverd that only Business and above have fax capability built in. To
make
it right, Microsoft should include the fax capability as an update or as a
free stand alone download.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan

 

[Russ Valentine [MVP-Outlook]]

The point, of course, is that posting the same message over and over in an
end user newsgroup that Microsoft does not read is simply a waste of time.
No one was more vocal than I during the development cycle about the lack of
Fax in the Vista versions whose users needed it most. In the end, marketing
overrules development every time. Case closed.
--
Russ Valentine
[MVP-Outlook]
"Another DISsatisfied customer"

1. Why do you have to be so negative to everyone Russ?
2. Some of us just want to believe that Microsoft wants to be a good
company, but they continue to let us down.
3. RKS Fax works well with Vista Home Premium. But after 30 days, it
will
cost $19.95
http://www.rkssoftware.com/rksfax/overview.html

Multiple posts exist on this subject. Feel free to contibribute if you
have
anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]

I find it dishearting that Microsoft failed to provide home users with
the
ability to send/receive a fax. A fax capability has been a standard
feature
in just about every Microsoft OS I can remember. As a home users, I
don't
need a fax on a daily basis. I might use it once a month or once every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new
computer
with Vista Premium loaded. The computer came with a fax modem,
however, I
discoverd that only Business and above have fax capability built in. To
make
it right, Microsoft should include the fax capability as an update or
as a
free stand alone download.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan

 

[Alan Morris [MSFT]]

I don't fax but I did want to point out that I'm not the only person at MS
in this newsgroup. Can I convince a marketing team that they made the wrong
choice? No way!. Can you be heard? Yes. The fact that people are
disappointed has been heard, It's not just a Russ thing nor just a
newsgroup subject. The developers who want you to use their software argue
your point and use the customer argument as leverage to convince marketing
that this is a useful feature in the home.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

The point, of course, is that posting the same message over and over in an
end user newsgroup that Microsoft does not read is simply a waste of time.
No one was more vocal than I during the development cycle about the lack
of Fax in the Vista versions whose users needed it most. In the end,
marketing overrules development every time. Case closed.
--
Russ Valentine
[MVP-Outlook]
"Another DISsatisfied customer"

1. Why do you have to be so negative to everyone Russ?
2. Some of us just want to believe that Microsoft wants to be a good
company, but they continue to let us down.
3. RKS Fax works well with Vista Home Premium. But after 30 days, it
will
cost $19.95
http://www.rkssoftware.com/rksfax/overview.html

Multiple posts exist on this subject. Feel free to contibribute if you
have
anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]
I find it dishearting that Microsoft failed to provide home users with
the
ability to send/receive a fax. A fax capability has been a standard
feature
in just about every Microsoft OS I can remember. As a home users, I
don't
need a fax on a daily basis. I might use it once a month or once
every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new
computer
with Vista Premium loaded. The computer came with a fax modem,
however, I
discoverd that only Business and above have fax capability built in.
To
make
it right, Microsoft should include the fax capability as an update or
as a
free stand alone download.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click
the "I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan

 

[Peter]

To include the messages in replies is standard procedure for these NG's. If
one has just "tuned in" that helps to inform us what has gone on before.

 

[Russ Valentine [MVP-Outlook]]

FYI, no one administers these forums. And Peter is correct: it is customary
to quote more than just a single post in some threads that are longstanding
or entail long discussions since most of us must clear our caches frequently
enough that we will not have the entire thread at our disposal to review.
But thanks for trying to be so helpful. No matter what you do, someone will
snipe. I expect someone to call you out soon for not bottom posting.

 

[Josef Meier]

We use Aloaha FAX Suite (www.aloaha.com) and are pretty happy with that!

 

[Jerry Henderson]

Russ, people are looking for answers. Everyone expects the newest version to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]

I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

 

[bjr]

Here's something constructive for you - get lost! Russ has forgotten
more than you know. I am glad you never provided tech support for me.

Russ, people are looking for answers. Everyone expects the newest version to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]

I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[Dave]

Oh no!
Not the MAC threat again!
(screeeeeeeeeeeeeeeeeeam!)

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Russ, people are looking for answers. Everyone expects the newest version
to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is
something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]

I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually
be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[Jerry Henderson]

You are rich! You must like Russ a lot because that was verrrry constructive.
Oh, wait a minute, you didn't add anything of value. Sorry LOSER!!!!

Here's something constructive for you - get lost! Russ has forgotten
more than you know. I am glad you never provided tech support for me.

Russ, people are looking for answers. Everyone expects the newest version to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]
I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[Jerry Henderson]

Yes, the MAC threat again. I would hate to search for you pathetic aid for
this problem. Taking away the use of a fax? Come on get real and while you
are at it get a life. IF MAC IS SO BAD, WHY DOES VIST LOOK SO MUCH LIKE THE
MAC INTERFACE?

Oh no!
Not the MAC threat again!
(screeeeeeeeeeeeeeeeeeam!)

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Russ, people are looking for answers. Everyone expects the newest version
to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is
something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]
I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually
be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[bjr]

Another idiot for my kill file!

 

[Jerry Henderson]

Oh, bjr. I am so devasted by this assessment of my worth.

 

[Jerry Henderson]

By the way, have you seen what MAC OS and their software look like? MS has.
MS now looks MAC. (sigh...)

Oh no!
Not the MAC threat again!
(screeeeeeeeeeeeeeeeeeam!)

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Russ, people are looking for answers. Everyone expects the newest version
to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is
something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]
I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually
be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[Jerry Henderson]

Did you see johnm's advice a few entries below yours? I tried the Snappy Fax
software at www.snappyfax.com and it worked great! It takes a just a little
time to set it up at the beginning and it costs $29.99 but both the time and
money is worth it. Best yet, even though you have to pay for something that
should be free, MS does not get a penny.
I hope you enjoy it.

 

[Jerry Henderson]

Since you did not have anything constructive for jacuze, johnm did. I tried
the Snappy Fax software at www.snappyfax.com that johnm suggested and it
worked great! It takes a just a little time to set it up at the beginning and
it costs $29.99 but both the time and money is worth it. Best yet, even
though you have to pay for something that should be free, MS does not get a
penny.

See it only takes a minute to be helpful.

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Jerry Henderson]

Since you did not have anything constructive for jacuze, johnm did. I tried
the Snappy Fax software at www.snappyfax.com that johnm suggested and it
worked great! It takes a just a little time to set it up at the beginning and
it costs $29.99 but both the time and money is worth it. Best yet, even
though you have to pay for something that should be free, MS does not get a
penny.

See it only takes a minute to be helpful.

Have you looked at Mac OS X 10.4.11 yet? It does look like Vista which MS
sold afterward, doesn't it?

Oh no!
Not the MAC threat again!
(screeeeeeeeeeeeeeeeeeam!)

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Russ, people are looking for answers. Everyone expects the newest version
to
be better. You know that. So...get off the Internet if you do not have
something constructive. I am a computer tech who has used MS for over 20
years. I also have a MAC with OS X 10.4.11. It works great! Here is
something
constructive, do not buy PCs anymore...buy MAC. ARE YOOU LISTENING MS???

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]
I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually
be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.

 

[Jerry Henderson]

Since you did not have anything constructive for jacuze, johnm did. I tried
the Snappy Fax software at www.snappyfax.com that johnm suggested and it
worked great! It takes a just a little time to set it up at the beginning and
it costs $29.99 but both the time and money is worth it. Best yet, even
though you have to pay for something that should be free, MS does not get a
penny.

See it only takes a minute to be helpful.

Smile, it takes less muscles and makes you AND others feel better. I am
sorry about my comment earlier to you but I have seen the devastion that is
caused by NOT helping.