Lack of FAX Support for Vista Home Premium

[Guest]

I used XP SP2 then Media Center, Office 2003 and now Office 2007. Recently I
upgraded to Home Premium. I have an HP Photosmart AIO printer with Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured out
that I now have no faxing, I did purchase Ultimate for the faxing but guess
what Ulimate will not complete its installation. Now I am out $160 and can't
even get the upgrade to upgrade Vista and I still don't have faxing. I did
read a lot about Vista before ordering but not the box because I ordered my
upgrade online so I never saw anything about no faxing support in Vista Home.
I did see the Fax And Scan software in the features for other versions but I
knew I did not need that because I had my HP Solutions Center software that I
had been using. No it just blows up.
--
Eileen

No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's and
other volunteers here to provide a solution for Microsoft's mistake. Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that was
ever Microsoft's intent. I suspect this was a simple blunder on the part of
Microsoft's marketers, who patently but inexplicably know the least about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]

Sorry for the empty post. I guess I didn't read the documentation well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to expect a
basic fax capability to use at home in Windows, within the price. And I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no straightforward way
of
registering my reaction--the "contact" system even rejected my correctly
typed Product ID Number. In fifteen years of development it seems to me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy. And it
would cost you nothing. I'm not likely to upgrade to Ultimate just to get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as you
are. When we upgrade, we expect to get new things, not lose things that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret. Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Russ Valentine [MVP-Outlook]]

You should post questions about how to upgrade Vista versions in an
appropriate group. Print and Fax folks can't help you with that. You should
also open a support incident directly with Microsoft. You are entitled to it
and it is clearly their problem to solve.
--
Russ Valentine
[MVP-Outlook]

I used XP SP2 then Media Center, Office 2003 and now Office 2007. Recently
I
upgraded to Home Premium. I have an HP Photosmart AIO printer with
Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured
out
that I now have no faxing, I did purchase Ultimate for the faxing but
guess
what Ulimate will not complete its installation. Now I am out $160 and
can't
even get the upgrade to upgrade Vista and I still don't have faxing. I
did
read a lot about Vista before ordering but not the box because I ordered
my
upgrade online so I never saw anything about no faxing support in Vista
Home.
I did see the Fax And Scan software in the features for other versions but
I
knew I did not need that because I had my HP Solutions Center software
that I
had been using. No it just blows up.
--
Eileen

No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's
and
other volunteers here to provide a solution for Microsoft's mistake.
Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that
was
ever Microsoft's intent. I suspect this was a simple blunder on the part
of
Microsoft's marketers, who patently but inexplicably know the least about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]

Sorry for the empty post. I guess I didn't read the documentation well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to
expect a
basic fax capability to use at home in Windows, within the price. And I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no straightforward
way
of
registering my reaction--the "contact" system even rejected my
correctly
typed Product ID Number. In fifteen years of development it seems to
me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy. And
it
would cost you nothing. I'm not likely to upgrade to Ultimate just to
get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

:

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as
you
are. When we upgrade, we expect to get new things, not lose things
that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were
there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


in
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret.
Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what
they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Mike Hall]

The worst of it is that you could have purchased Snappy Fax for $25 and
saved a considerable amount of money and trouble.. :-(

I used XP SP2 then Media Center, Office 2003 and now Office 2007. Recently
I
upgraded to Home Premium. I have an HP Photosmart AIO printer with
Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured
out
that I now have no faxing, I did purchase Ultimate for the faxing but
guess
what Ulimate will not complete its installation. Now I am out $160 and
can't
even get the upgrade to upgrade Vista and I still don't have faxing. I
did
read a lot about Vista before ordering but not the box because I ordered
my
upgrade online so I never saw anything about no faxing support in Vista
Home.
I did see the Fax And Scan software in the features for other versions but
I
knew I did not need that because I had my HP Solutions Center software
that I
had been using. No it just blows up.
--
Eileen

No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's
and
other volunteers here to provide a solution for Microsoft's mistake.
Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that
was
ever Microsoft's intent. I suspect this was a simple blunder on the part
of
Microsoft's marketers, who patently but inexplicably know the least about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]

Sorry for the empty post. I guess I didn't read the documentation well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to
expect a
basic fax capability to use at home in Windows, within the price. And I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no straightforward
way
of
registering my reaction--the "contact" system even rejected my
correctly
typed Product ID Number. In fifteen years of development it seems to
me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy. And
it
would cost you nothing. I'm not likely to upgrade to Ultimate just to
get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

:

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as
you
are. When we upgrade, we expect to get new things, not lose things
that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were
there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


in
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret.
Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what
they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Dave]

I had tried the trial version of Snappy Fax, but it only seemed to work with
internal fax modems (COM ports). It didn't see my HP Officejet AIO on
USB...

The worst of it is that you could have purchased Snappy Fax for $25 and
saved a considerable amount of money and trouble.. :-(

I used XP SP2 then Media Center, Office 2003 and now Office 2007.
Recently I
upgraded to Home Premium. I have an HP Photosmart AIO printer with
Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured
out
that I now have no faxing, I did purchase Ultimate for the faxing but
guess
what Ulimate will not complete its installation. Now I am out $160 and
can't
even get the upgrade to upgrade Vista and I still don't have faxing. I
did
read a lot about Vista before ordering but not the box because I ordered
my
upgrade online so I never saw anything about no faxing support in Vista
Home.
I did see the Fax And Scan software in the features for other versions
but I
knew I did not need that because I had my HP Solutions Center software
that I
had been using. No it just blows up.
--
Eileen

No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in
a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's
and
other volunteers here to provide a solution for Microsoft's mistake.
Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that
was
ever Microsoft's intent. I suspect this was a simple blunder on the part
of
Microsoft's marketers, who patently but inexplicably know the least
about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]
Sorry for the empty post. I guess I didn't read the documentation well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to
expect a
basic fax capability to use at home in Windows, within the price. And
I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no straightforward
way
of
registering my reaction--the "contact" system even rejected my
correctly
typed Product ID Number. In fifteen years of development it seems to
me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy.
And it
would cost you nothing. I'm not likely to upgrade to Ultimate just to
get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

:

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as
you
are. When we upgrade, we expect to get new things, not lose things
that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It
didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were
there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


in
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose
them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret.
Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what
they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Mike Hall]

Did you contact Snappy support about this?

I had tried the trial version of Snappy Fax, but it only seemed to work
with internal fax modems (COM ports). It didn't see my HP Officejet AIO on
USB...

The worst of it is that you could have purchased Snappy Fax for $25 and
saved a considerable amount of money and trouble.. :-(

I used XP SP2 then Media Center, Office 2003 and now Office 2007.
Recently I
upgraded to Home Premium. I have an HP Photosmart AIO printer with
Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured
out
that I now have no faxing, I did purchase Ultimate for the faxing but
guess
what Ulimate will not complete its installation. Now I am out $160 and
can't
even get the upgrade to upgrade Vista and I still don't have faxing. I
did
read a lot about Vista before ordering but not the box because I ordered
my
upgrade online so I never saw anything about no faxing support in Vista
Home.
I did see the Fax And Scan software in the features for other versions
but I
knew I did not need that because I had my HP Solutions Center software
that I
had been using. No it just blows up.
--
Eileen


:

No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in
a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's
and
other volunteers here to provide a solution for Microsoft's mistake.
Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that
was
ever Microsoft's intent. I suspect this was a simple blunder on the
part of
Microsoft's marketers, who patently but inexplicably know the least
about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]
Sorry for the empty post. I guess I didn't read the documentation
well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to
expect a
basic fax capability to use at home in Windows, within the price. And
I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no
straightforward way
of
registering my reaction--the "contact" system even rejected my
correctly
typed Product ID Number. In fifteen years of development it seems to
me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy.
And it
would cost you nothing. I'm not likely to upgrade to Ultimate just to
get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

:

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this
as you
are. When we upgrade, we expect to get new things, not lose things
that
worked perfectly. What was on the box (though I ordered online
after
doing the whole "readiness" thing), told me what Vista had. It
didn't
tell me that Vista would disable things already installed. Does
this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were
there.
Now, I have actually gotten less for my money than I have
previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


"Mike Hall - MS MVP Windows Shell/User" <[email protected]>
wrote in
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose
them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret.
Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

in
message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what
they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Dave]

No, I did not. I infrequently send faxes, and can do so manually from the
AIO.

I just wanted to point out that I did not get SF to work.

And, looking at their site, the cost is $29.99.

Did you contact Snappy support about this?

I had tried the trial version of Snappy Fax, but it only seemed to work
with internal fax modems (COM ports). It didn't see my HP Officejet AIO
on USB...

The worst of it is that you could have purchased Snappy Fax for $25 and
saved a considerable amount of money and trouble.. :-(


I used XP SP2 then Media Center, Office 2003 and now Office 2007.
Recently I
upgraded to Home Premium. I have an HP Photosmart AIO printer with
Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't
have
email or who don't wish to give out their email. When I finally
figured out
that I now have no faxing, I did purchase Ultimate for the faxing but
guess
what Ulimate will not complete its installation. Now I am out $160 and
can't
even get the upgrade to upgrade Vista and I still don't have faxing. I
did
read a lot about Vista before ordering but not the box because I
ordered my
upgrade online so I never saw anything about no faxing support in Vista
Home.
I did see the Fax And Scan software in the features for other versions
but I
knew I did not need that because I had my HP Solutions Center software
that I
had been using. No it just blows up.
--
Eileen


:

No argument here. If you had read more recent threads, you'd see I
have
already suggested that it might be worthwhile to post your sentiment
in a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the
MVP's and
other volunteers here to provide a solution for Microsoft's mistake.
Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe
that was
ever Microsoft's intent. I suspect this was a simple blunder on the
part of
Microsoft's marketers, who patently but inexplicably know the least
about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]
Sorry for the empty post. I guess I didn't read the documentation
well
enough. But seriously, folks, you MVP's need to lighten up on us
poor
trusting Home Premium users -- I don't think it's unreasonable to
expect a
basic fax capability to use at home in Windows, within the price.
And I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no
straightforward way
of
registering my reaction--the "contact" system even rejected my
correctly
typed Product ID Number. In fifteen years of development it seems
to me
somebody would bring that up...one of you many beta testers,
perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy.
And it
would cost you nothing. I'm not likely to upgrade to Ultimate just
to get
a
fax utility.

Thanks for reading,

Dave Newton
Seattle

:

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this
as you
are. When we upgrade, we expect to get new things, not lose things
that
worked perfectly. What was on the box (though I ordered online
after
doing the whole "readiness" thing), told me what Vista had. It
didn't
tell me that Vista would disable things already installed. Does
this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were
there.
Now, I have actually gotten less for my money than I have
previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


"Mike Hall - MS MVP Windows Shell/User" <[email protected]>
wrote in
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose
them,
when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message The features included with each version are not a secret.
Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

in
message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you
haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from
what they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista
actually
results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/







--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Guest]

I AGREE 100% - I, however, use my fax a lot as I work from my home, and XP
Home Edition worked well for me without the need of XP Professional. Had no
clue there was no FAX program with Vista Home Premium. While it may not be a
"SECRET" - it was a flag thrown up either to say "WARNING: No fax
capabilities with Vista Home Premium".

 

[Edwin Watkins]

Just want to add my vote of no confidence to MS decision not to put 'fax and
scan' in Home Premium. In the time I spent researching the differences
between the (too) many flavors of VISTA, I missed the item that revealed no
faxing for Home Premium. And I would like to have back the hour or so I
spent looking for it in disbelief that it was missing. Gee.. those MAC ads
have it right. And I had such high hopes for Vista.

 

[Guest]

I would go further than that. I have used MS operating systems since the
dard ages of DOS to the present and I think this is the worst upgrade I have
ever made. I upgraded to Windows Vista Home Premium from Windows XP
Professional after loading a new WinFax Pro program on. I lost it and the
fax and scanner program in my HP Pavilion d4000Y and my HP psc 241xi
Photosmart all in one printer, scanner, fax and copier. I lost all those
programs, the sound (which I later recovered after pulling half my hair out)
a Printmaster 17 program and so on. I think MS is getting too much like the
Bell Telephone of old, "they do not have to care, they're Microsoft."

 

[Guest]

Dear Russ:

I bought a $2000 computer from HP on November 11, 2006. It had XP Media
Center Edition. I have had a HP all in one G85 which used software from HP
that made printing from the word processor to the fax/printer a matter of
choosing a printer.

Since I got the free upgrade to supposedly make my computer equal to what I
had, I didn't think about fax until, after using the word processor, I
couldn't find the "fax" anywhere. My computer has a fax/modem as well as the
all in one. Neither Microsoft or HP made my system "whole" after the upgrade.
HP says that the basic features of the printer and scanner work. I can scan
to a program that has WIA input.

What I miss is the ability to fax from a document "print" dialog without
using paper.

I didn't check out the features of the various versions because I never in a
million years would have thought that Microsoft would have taken out a core
feature of a modern operating system.

On the other hand, I have shopped around for the latest Office offering and
because they left out another core feature, Outlook, in the home edition, I
will not be buying the latest version of Office.

So, Microsoft, you are big and do have good products. As for your practice
of leaving out core features, you have lost a guaranteed sale of Office 2007
and the probability of future purchases.

This may be the wrong place to vent on all of this, but it is a newsgroup I
stumbled upon while trying out the Vista Mail Client. While I am on this
subject, I wouldn't miss Outlook in Office 2007 if the mail and calendar were
integrated, with reminders, as Outlook has been. I work with Outlook alone
and do not need any of the extended features of Outlook.

So, why don't you work on trying to please your customers and the money will
flow in willingly, not reluctantly. Your reign will not last forever.

Signed,

A disenfranchised customer

 

[Guest]

You just don't get it. Most of us bought a computer either with Windows Vista
installed with no choices (most retail versions have Home Premium) or got an
XP computer with a free upgrade to Home Premium. Either way, we never
expected to lose a core feature that was not one of the top features of the
previous OS.

Let's put it a bit differently: Suppose you are going to buy a new house. An
upgrade from what you have been living in. So you have bought the house and
moved in. After you have been there you find out that the hot water is out.
So you go looking around for the water heater - surely the gas must have been
turned off and you must simply relight the pilot. After searching the entire
house TWICE or THREE TIMES you cannot find the water heater. So you look at
the internet documentation of your house and search Google for how to get the
water heated. Then you come to find that your upgraded house has no water
heater.

You should have looked at the documentation of the house before buying, but
you didn't, in a million years, ever expect that your upgraded house would
not have hot water.


NOW DO YOU UNDERSTAND HOW WE FEEL?!

 

[Guest]

The vista home premium that I have came with the new laptop I bought. I tried
to talk HP into building mine with XP but no can do. I wasn't aware that the
basic windows fax program wouldn't be included, and even if I had done the
research on the vista versions I still wouldn't have paid even more money for
the business version when as was stated in another post was overkill for what
I need.

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Guest]

What about those of us that didn't buy vista-in-a-box but got it
pre-installed? I agree with everyone here about how much better XP is than
ANY version of Vista.

You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Dr A]

Most people buy computers with software pre-installed, I got mine at
U-bid.com, so have no control over what was there, and I am not prepared to
upgrade to expensive software. Bottom line is there does not seem to be a
rationale for removing fax support it was there for a long time and people
liked using the modem for faxing, I get ethernet connection (as most people
do nowdays) so there is no other reason to use/have a data/fax nodem other
than fax.

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Hal Hostetler [MVP P/I]]

FWIW, neither Russ nor I saw any rationale for removing Fax from the Home
editions either. It was and remains our contention that home users were/are
the primary users of the Fax module; those in a business environment usually
have a far more robust fax arrangement and really are the folks (if any)
that DON'T need it. Go figure... Maybe they'll listen one day, but I'm not
holding my breath.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Most people buy computers with software pre-installed, I got mine at
U-bid.com, so have no control over what was there, and I am not prepared to
upgrade to expensive software. Bottom line is there does not seem to be a
rationale for removing fax support it was there for a long time and people
liked using the modem for faxing, I get ethernet connection (as most people
do nowdays) so there is no other reason to use/have a data/fax nodem other
than fax.

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Bob F.]

It's part of MS bundling strategy. Like network cable companies or with
other deals sometimes a feature or product is left out deliberately in order
to create and incentive for you to buy the next level product (Ultimate in
this case). After all FAX is not part of an OS. I don't think they are
listening or care otherwise, since you can get a FAX utility for free or
very cheaply. I'm not saying I agree with it either but, this is US
marketing and capitalism at it's best. You got to love it!

--
Regards, BobF.

FWIW, neither Russ nor I saw any rationale for removing Fax from the Home
editions either. It was and remains our contention that home users
were/are
the primary users of the Fax module; those in a business environment
usually
have a far more robust fax arrangement and really are the folks (if any)
that DON'T need it. Go figure... Maybe they'll listen one day, but I'm
not
holding my breath.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Most people buy computers with software pre-installed, I got mine at
U-bid.com, so have no control over what was there, and I am not prepared to
upgrade to expensive software. Bottom line is there does not seem to be a
rationale for removing fax support it was there for a long time and people
liked using the modem for faxing, I get ethernet connection (as most people
do nowdays) so there is no other reason to use/have a data/fax nodem
other
than fax.

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Hal Hostetler [MVP P/I]]

Yep, just like General Motors who've decided that, if you own a somewhat
older car with their analog North Star system, you're SOL because North Star
is moving to a digital system and only the very latest cars with the analog
system can be upgraded to digital - if you want to continue to use North
Star, buy yourself a new car. A lovely philosophy for creating a market to
make a ton of money, but no, I DON'T have to love it.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

It's part of MS bundling strategy. Like network cable companies or with
other deals sometimes a feature or product is left out deliberately in order
to create and incentive for you to buy the next level product (Ultimate in
this case). After all FAX is not part of an OS. I don't think they are
listening or care otherwise, since you can get a FAX utility for free or
very cheaply. I'm not saying I agree with it either but, this is US
marketing and capitalism at it's best. You got to love it!

--
Regards, BobF.

FWIW, neither Russ nor I saw any rationale for removing Fax from the Home
editions either. It was and remains our contention that home users
were/are
the primary users of the Fax module; those in a business environment
usually
have a far more robust fax arrangement and really are the folks (if any)
that DON'T need it. Go figure... Maybe they'll listen one day, but I'm
not
holding my breath.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Most people buy computers with software pre-installed, I got mine at
U-bid.com, so have no control over what was there, and I am not

prepared
to

upgrade to expensive software. Bottom line is there does not seem to be a
rationale for removing fax support it was there for a long time and people
liked using the modem for faxing, I get ethernet connection (as most people
do nowdays) so there is no other reason to use/have a data/fax nodem
other
than fax.

:

The features included with each version are not a secret. Users need

to
read

that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they

KNEW
would

be their top seller.
just one more example of how "upgrading" to Vista actually results

in
a

"downgrade"

 

[Hal Hostetler [MVP P/I]]

....and please replace North Star with On-Star.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

FWIW, neither Russ nor I saw any rationale for removing Fax from the Home
editions either. It was and remains our contention that home users were/are
the primary users of the Fax module; those in a business environment usually
have a far more robust fax arrangement and really are the folks (if any)
that DON'T need it. Go figure... Maybe they'll listen one day, but I'm not
holding my breath.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Most people buy computers with software pre-installed, I got mine at
U-bid.com, so have no control over what was there, and I am not prepared to
upgrade to expensive software. Bottom line is there does not seem to be a
rationale for removing fax support it was there for a long time and people
liked using the modem for faxing, I get ethernet connection (as most people
do nowdays) so there is no other reason to use/have a data/fax nodem other
than fax.

to

read

that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results

in

a

 

[pete]

I feel riped off! A FREE download is something I expect from Microsoft!

 

[BobF.]

The third option is free. You might find a version that works for you on
that page.

You might consider Snappy Fax at a slight cost:
http://www.snappysoftware.com/

or a full BVRP Classic Phone Tools 9: $29.90
http://www.shop.avanquest.com/usa/prod.php?pid=847&tr1=AQ_US_WS_CPT_homepage

or the Free version from BVRP:
http://www.usr.com/bvrp/bvrp.asp
I’ve used all of these. Snappy fax screen look a bit crude but the product
actually is fairly feature rich and works fine. BVRP also works fine,
screen looks a little better. Other than that, there are minor differences
in performance between the two.