Keep Trying. Defender works!

[Guest]

On my 3rd installation, total success. Installed,updated,ran full scan, no
errors.Sytem tray pop ups work. "Allow" decisions seem to be sticking
correctly in history. Interface is user frendly but it has to grow on you.
Before installation, I applied all MS updates, completed anti-virus and
spyware scans, ran sfc /scannow and chkdsk /R and cleaned up and defragged.
My OS is XPSP2 on Dell Dimension 3000 2.66GHz 512 MB RAM; ISP AOL. I cursed
Defender yesterday, but I'm starting to love it. Because of lack of
permanent system tray icon, I pinned it to start menu and sent shortcut to
desktop. Pop up alerts are fast and easy to understand and the system
explorers give more complete and useful information than MSAS did. You can
verify installation and updates via Microsoft Updates and thru Event Viewer.
So far, so good! Full scan was long but much deeper than MSAS; quick scan is
fast! No error messages at all.

 

[Guest]

On three of our four personal systems at home (all WinXP Pro) WD installation
and use has gone without a hitch. On the fourth system it will not even
retrieve the initial update (saying it could find no updates), and I get an
application popup "Application failed to initialize 0x80070057." from Windows
Defender on subsequent startups.

Also see a string of warnings in the System log of the affected machine.

SEE LIST BELOW:

Event Type: Information
Event Source: WinDefend
Event Category: None
Event ID: 5007
Date: 02/15/2006
Time: 20:26:48
User: N/A
Computer: PCV-RX780G
Description:
Windows Defender Configuration has changed. If this is an unexpected event
you should review the settings as this may be the result of malware.
Old value: N/A\Signature Updates\ASSignatureVersion =
New value: HKLM\SOFTWARE\Microsoft\Windows Defender\Signature
Updates\ASSignatureVersion = 1.0.0.0


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: WinDefend
Event Category: None
Event ID: 5007
Date: 02/15/2006
Time: 20:26:48
User: N/A
Computer: PCV-RX780G
Description:
Windows Defender Configuration has changed. If this is an unexpected event
you should review the settings as this may be the result of malware.
Old value: N/A\Signature Updates\EngineVersion =
New value: HKLM\SOFTWARE\Microsoft\Windows Defender\Signature
Updates\EngineVersion = 1.1.1185.0


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: WinDefend
Event Category: None
Event ID: 5007
Date: 02/15/2006
Time: 20:28:50
User: N/A
Computer: PCV-RX780G
Description:
Windows Defender Configuration has changed. If this is an unexpected event
you should review the settings as this may be the result of malware.
Old value: N/A\Scan\LastScanType =
New value: HKLM\SOFTWARE\Microsoft\Windows Defender\Scan\LastScanType = 1


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 02/15/2006
Time: 20:29:47
User: N/A
Computer: PCV-RX780G
Description:
The Windows Installer service entered the stopped state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

END OF LIST

 

[Bill Sanderson]

That final one is the one I think you should not be seeing. I think looking
at the windefend service and its prerequisites would be the way to
troubleshoot this.

You can run services.msc and look at properties of the Windows Defender
service and see what other services it depends on, and check whether those
services are not disabled.

--

 

[Guest]

Yup, as I said in another thread, have not had time to knuckle down and
troubleshoot this. I only had time to capture the error messages and transfer
them to my working notebook before leaving for work this AM. I'll try to look
into it further when I get home.

Again, thanks for your input.