iTunes download screwed up my PC

[dubiousraves]

Hi. I have a Compaq Presario running Windows XP.

I just downloaded the latest version of iTunes, and it's wrecked my CD/
DVD functionality. (This happened to me once before, too, but I
thought it was a broken Optical drive, so I installed a new one.)

The only thing that works now is playing songs in the iTunes library.
If I try to play a CD or DVD, there's a ticking sound, and distortion.
This is true even if I used a different player from iTunes.

If I try to upload a CD into iTunes, iTunes does it, but at about
1/15th the normal speed, and all other computer functions are slowed
down drastically while the upload is occurring.

Any ideas on fixing this?

Thanks,
Dave

 

[Tom [Pepper] Willett]

http://discussions.apple.com/category.jspa?categoryID=149

: Hi. I have a Compaq Presario running Windows XP.
:
: I just downloaded the latest version of iTunes, and it's wrecked my CD/
: DVD functionality. (This happened to me once before, too, but I
: thought it was a broken Optical drive, so I installed a new one.)
:
: The only thing that works now is playing songs in the iTunes library.
: If I try to play a CD or DVD, there's a ticking sound, and distortion.
: This is true even if I used a different player from iTunes.
:
: If I try to upload a CD into iTunes, iTunes does it, but at about
: 1/15th the normal speed, and all other computer functions are slowed
: down drastically while the upload is occurring.
:
: Any ideas on fixing this?
:
: Thanks,
: Dave

 

[kim]

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060